Come join us in the battle against bad bots and web threats! We are looking for driven and talented employees to work as Security Operation Analyst on our Customer Operations team. As part of our leading team fighting off cybercriminals, you’ll be working side by side with customers, analyzing their traffic, and cleaning up the internet from bad bots.
What you'll do:
- Analyze customers’ traffic to identify undetected threats and false detections using mostly ElasticSearch and BigQuery (SQL).
- Support customers in real-time and provide professional technical responses.
- Work side by side with customers providing insightful incident reports.
- Communicate with global customers and provide quick responses and resolutions.
- Work cross-functionally with RnD and Research teams to optimize Human Security’s ability to detect and mitigate real-time Cyber Attacks.
- Design, plan and implement projects and automation for internal use.
- Hold shifts as part of the job
Who you are:
- Perfect English, excellent customer-facing, and communication skills (a must!).
- Analytical mindset and data driven decision making.
- Passionate about data, security, and customer service.
- Hands-on experience (3+ years) with data analysis of large and complex data sets (data manipulation, statistical analysis, conclusions, etc.).
- Knowledge of web architecture and protocols (CDN, HTML, DOM, JS, HTTP, HTTPS, IPv4/v6, etc.).
- Understanding of the cybersecurity threat landscape. Cybersecurity certificates and titles (OCSP, CompTIA + , etc)
- SQL Proficiency.
- B.A/B.S in related domains.
- Cybersecurity certificates and titles (OCSP, CompTIA + , etc)
Top Skills
What We Do
We stop bot attacks. Today’s sophisticated bots impersonate human behavior to evade detection technologies. To defeat today's bots, we use a unique multilayered approach that enables us to verify the humanity of digital interactions with unmatched speed and accuracy across Applications, Performance Marketing, and Advertising use cases.
Why Work With Us
Fighting cybercrime is not easy. We’re constantly pitted against well-funded and highly-skilled hackers and botnets. In order for us to stay ahead of our adversaries, we solve problems unconventionally, move fast, and create ‘tau’ for each other to stop them. If our mission to keep the internet human appeals to you, we should talk.
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