Title: Senior Cyber Incident Response Analyst
Location: Italy
Salary: Negotiable / DOE
About Us
Integrity360 is a leading independent cybersecurity and PCI specialist operating across Europe, Africa, the Caribbean, and North America. The company has office locations in Ireland, the UK, Bulgaria, Italy, Sweden, Spain, Lithuania, Ukraine, Africa, the Caribbean, and Canada, supported by six Security Operations Centres (SOCs) located in Dublin, Sofia, Madrid, Stockholm, Rome, and Cape Town.
With over 780 employees, including more than 585 dedicated cybersecurity professionals, Integrity360 delivers a full suite of professional, support, and managed security services. These span the complete cyber risk lifecycle, from identification and prevention to detection, response, and recovery. Integrity360 supports over 3000 mid-market and enterprise organisations across sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities.
At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you.
Job Role / Responsibilities
The Senior Cyber Incident Response Analyst will work within established methodologies to perform a variety of Incident Response related activities for new and existing customers, to include responding to cyber incidents, proactively hunting for adversaries in customer networks, conducting detailed Intrusion analysis – host and network, malware reverse engineering, Digital forensics and Cyber Threat Intelligence services.
Proactive client services, such as compromise assessments and evaluating and recommending tools and technology for incident response are also in scope. Demonstration of a strong comprehension of malware, emerging threats and adversary TTPs will be critical to success.
Desired Skills
- Customer focus - have the ability to work directly with customers and demonstrate services delivered to customers in a face to face setting when required.
- You will have the capacity to multitask on several technical and operational issues simultaneously. Have a very good understanding of customer issues and you are able to empathize with customers as to their current situation.
- Ability to think through difficult issues and provide advice or when necessary
- A clear understanding of the ITIL processes
- Ability to work on assignments requiring sound judgement in resolving issues or in making recommendations;
- Initiative to drive all incidents to resolution, ensuring timely participation by all stakeholders;
- Without hesitation when required, escalate issues to upper management, to include C-Level managers, in accordance with prescribed procedures.
- Incident Management and Incident communication experience
- Experienced in meeting deadlines while following processes and procedures
- Capable of working with other teams that challenge your processes and procedures
- Understanding of ITIL, SANS, PCI DSS, ISO 27001 and ISO20000
- Logical thought mindset and experience developing reusable processes / data architectures.
- Professional/native Italian and professional English
Technical Knowledge Requirements
- Host Intrusion Analysis
- Windows (Endpoint and Server)
- Unix
- Network Intrusion Analysis
- Familiarity with categories of Malware and Malware Reverse Engineering techniques
- Experience working with security tools for the purposes of detection, diagnosis, containment and remediation
- Extensive knowledge of Windows server systems.
- Experienced in creating and maintaining a security incident response plan (IRP).
Certifications/Qualifications
- SANS: Qualifications in Security Essentials (GSEC), Hacker Techniques & Incident Handling (GCIH), Host (GCFE/GCFA) & Network (GNFA) Forensics, Malware Analysis (GREM) and any Digital Forensics specializations.
- CREST certifications: Certified Incident Manager, Certified Host Intrusion Analyst, Certified Network Intrusion Analyst, Certified Malware Reverse Engineer, Practitioner Intrusion Analyst, Registered Intrusion Analyst
- Certified Ethical Hacker
- A strong team player with a flexible approach
- Can demonstrate consistency in work attitude
#LI-VP1
Skills Required
- Professional/native Italian and professional English
- Experience in incident management and communication
- Understanding of ITIL, SANS, PCI DSS, ISO 27001 and ISO 20000
- Experience in developing security incident response plans
- Certifications in Security Essentials, Hacker Techniques, Incident Handling, Forensics, Malware Analysis
- Strong team player with a flexible approach
- Capacity to multitask on technical and operational issues
What We Do
Integrity360 is one of Europe’s leading cyber security specialists operating from office locations in the UK, Ireland, Bulgaria and Sweden. The group provides a comprehensive range of professional, support and managed cyber security services that identify and assess, protect and prevent, detect and analyse and respond and recover cyber risks and threats. Working either independently or as an extension of a organisations own team Integrity360 strengthen security postures for both mid market and enterprise organisations across a wide range of sectors including financial services, insurance, government, healthcare, retail, telecoms and utilities. During June 2021 the company received a major strategic investment from leading London based private equity firm August Equity as part of a significant growth and expansion plan that will build the brand international With four Security Operation Centres, the company offers a complete end-to-end security services offering to its clients, covering their security from every angle. Its services include Managed Security, Cyber Security Testing, Incident Response, Security Integration and Cyber Risk & Assurance services. Its 300 clients can be found in all business verticals and include some of the largest and most well-known brands in the country. What sets Integrity360 apart is its excellent team of people that drive the business forward. The company was founded with a focus on technical expertise and that philosophy remains today. The skills and experience in the company are some of the greatest in the industry and clients remain with Integrity360 because they can rely on and trust them to go above and beyond to ensure their needs are met. Integrity360 is listed multiple time in the Gartner Market Guides for Managed Security Services.
