When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
The Customer Strategy Senior Analyst in Access will be a vital member of the Customer Access Strategy team, enabling and supporting the development of proposals and account plans. The individual is highly motivated, able to work independently, and thrive in a dynamic fast-paced environment. Ideally, the candidate will have experience in developing solutions or proposal strategies for new business opportunities in a CRO or Service Consultancy/Agency.
The Customer Strategy Senior Analyst will support multi-disciplinary teams to create solution strategies and market-leading service proposals that delight our clients and ultimately help to bring new medicines to patients. They work in partnership with the Customer Strategy Sr Director as well as Subject Matter Experts (SME) in Parexel Access Consulting. The Customer Strategy Senior Analyst will support with the tracking of new business activities and contracting to ensure timely systems updates and execution.
Key Accountabilities
Proposal Research and Development:
- Support proposal development and authoring, budgeting and proactively engage experts across Parexel to create market access/commercialization solutions that maximize value for the client and differentiate Parexel from its competitors
- Facilitate strategy discussions and drive the development of client-specific, competitive, and profitable solutions, scope, and budget
- Work with Access SMEs and Service Line leads to developing account strategies and expanding relationships
- Support Access SMEs in researching leads (i.e. sponsors), their assets and positioning the Parexel Access solution appropriately for client needs.
- Leverage public sources and subscription databases, such as Citeline, Data monitor, in developing an Access point of view for client discussions, proposals and bid defense discussions.
- Work with Access Operations team to identify resource needs for proposals and awarded projects
- Actively seek to expand knowledge of industry trends and innovations, relevant products, and pipelines, and identify future business opportunities
Business Development and Proposal Management:
- Ensure client responses reflect strategy discussions, meet client needs (relevance and appropriateness), offer consistent messaging, and convey value proposition and critical success factors
- Support in bid pursuit meetings as needed (e.g., drive thoughtful approach to content generation and Subject Matter Expert identification)
- Prepare budgets/ Work Breakdown Structure (WBS) in collaboration with Senior Vice President Access, SMEs, Service Line leadership and as needed Ops and Finance
- Support in tracking New Business Awards (NBA) and ensuring data is up to date
Account and Solutions Expansion:
- Work with SVP Access and Access SMEs to develop and drive content to assist in early engagement conversations and proposals
- Maintain a strong consultative “outside-in”/One Parexel approach in developing unique business solutions for clients and in driving industry leadership
- Maintain awareness of key competitors and industry trends to improve and evolve our Access and Commercial consulting offerings
Qualification
- Bachelor’s degree required; advanced degree preferred
Knowledge/Skills
- Fluent English, verbal and written
- 6+ years of relevant experience in a market access or life sciences Service Consultancy/Agency is required
- Comfort with desk research and synthesis of findings
- Some relevant knowledge of product development, or drug development (bench to patient)
- "Make it happen" attitude, capable of thriving in a complex matrix environment with an ability to build strong cross functional relationships
- Demonstrated ability to follow directions and prioritize workload; can collaborate with peers and work effectively in a team to achieve desired outcomes
- Demonstrated ability to communicate ideas in a simple, understandable, and compelling manner; basic understanding of commercial needs and objectives, with respect to supporting service proposal and pricing activities; proficient in MS Word and PowerPoint.
Skills Required
- Bachelor's degree
- Advanced degree
- Fluent English, verbal and written
- 6+ years of relevant experience in market access or life sciences service consultancy/agency
- Experience with desk research and synthesis of findings
- Some knowledge of product development or drug development (bench to patient)
- Ability to build strong cross-functional relationships and work in a complex matrix environment
- Ability to follow directions, prioritize workload, and collaborate effectively with peers
- Ability to communicate ideas simply, understandably, and compellingly
- Basic understanding of commercial needs and objectives for supporting service proposals and pricing
- Proficient in Microsoft Word and Microsoft PowerPoint
- Experience developing solutions or proposal strategies for new business opportunities in a CRO or service consultancy/agency
- Familiarity with subscription databases (e.g., Citeline, Datamonitor) for market and pipeline research
Parexel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
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Retirement Support — Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
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Leave & Time Off Breadth — Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.
Parexel Insights
What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
