Crystal Springs Resort is a premier independent lifestyle resort dedicated to delivering exceptional guest experiences. We are currently seeking a dynamic and passionate Senior Corporate Sales Manager to join our team. If you thrive in a collaborative environment, are driven by purpose, and have a creative approach to sales, we want to hear from you!
Position Overview:
The Senior Corporate Sales Manager will be responsible for promoting and selling group business at Crystal Springs Resort, focusing on both new and existing corporate clients, as well as planners who have not yet developed relationships with our sales team. This position involves a proactive approach to generating resort awareness, building long-term client relationships, and driving group business sales across our two properties—Minerals Hotel and Grand Cascade Lodge, with opportunities to sell Ballyowen & Black Bear as well!
Key Responsibilities:
- Sales Development & Outreach: Engage in direct phone solicitation, sales calls, networking events, and tradeshows to promote resort offerings and increase awareness among potential clients.
- Client Relationship Management: Develop and maintain strong, long-term relationships with corporate clients, meeting planners, and potential new customers.
- Revenue Generation: Sell and confirm group business, including overnight stays, ensuring that revenue goals are met or exceeded. Maximize the use of sleeping rooms and group booking potential.
- Site Tours & Presentations: Conduct on-site tours and off-site appointments with planners and prospective clients, showcasing the resort’s offerings and capabilities.
- Contract Negotiation & Documentation: Negotiate contracts that align with resort revenue objectives, ensuring all solicitation efforts and contract details are thoroughly documented.
- Sales Goals & Reporting: Meet or exceed personal sales targets and contribute to the overall sales team’s success by maintaining a proactive, results-driven approach to business development.
- Customer Insights: Analyze market trends and customer intelligence to adapt sales strategies that align with client expectations and enhance satisfaction.
- Action Plan Management: Responsible for developing quarterly strategic action plans to engage key demand generators within the market.
- Sales Reporting Compliance: Ensure adherence to company sales reporting standards, utilizing Maestro Sales & Catering and other relevant systems.
Key Expectations:
- Actively solicit new business and generate visibility through consistent outreach.
- Minimum of 50 prospecting calls per week and 8 outside sales calls per month
- Ensure comprehensive sales strategies that promote Crystal Springs Resort effectively.
- Negotiate competitive contracts while ensuring the best possible outcomes for both clients and the resort.
- Foster and maintain a positive, results-oriented sales environment.
- Minimum of 5 years of sales experience in the hospitality industry, with at least 2–3 years in a corporate sales role.
- Proven track record in B2B sales, preferably in resorts, luxury hotels, or large hospitality groups.
- Experience managing high-value accounts and corporate clients.
- Willingness to travel to Crystal Springs Resort.
- Ability to work a flexible 45-hour work week, including evenings and weekends, when necessary.
Why Join Crystal Springs Resort?
At Crystal Springs Resort, you’ll be part of a passionate team dedicated to creating memorable experiences for our guests. We offer competitive compensation, professional development opportunities, and a vibrant work environment where your contributions truly matter.
- Competitive salary and performance-based bonuses.
- Health, dental, and retirement benefits.
- Opportunities for professional development and career growth.
- Discounted Minerals Sports Club Membership
- 30% off Dining and retail
- 30% off spa services
- Discounted stays at the hotels
- Discounted admission to events & festivals
- Complimentary golf
Skills Required
- Minimum of 5 years of sales experience in the hospitality industry
- At least 2–3 years of experience in a corporate sales role
- Proven track record in B2B sales
- Experience in resorts, luxury hotels, or large hospitality groups
- Experience managing high-value accounts and corporate clients
- Willingness to travel to Crystal Springs Resort
- Ability to work a flexible 45-hour work week, including evenings and weekends when necessary
What We Do
Located only one hour from New York City in Northern New Jersey, Crystal Springs Resort is the largest golf, spa and culinary resort in the Northeast and is ideal for offsite meetings, conferences, retreat, golf outings and destination weddings with 100,000 square feet of unique meeting and banquet space in a picture perfect setting with a wide array of amenities and year round activities. Highlights of the Resort’s offerings include: • 2 Resort Hotels including 4 star Grand Cascades Lodge and activity rich Minerals Hotel, both featuring stunning mountain and valley views • 6 Championship golf courses, including New Jersey’s #1 rated Ballyowen and the David Leadbetter Golf Academy. • Internationally recognized culinary program with 9 outstanding dining venues including the highly unique Chef’s Garden, 4 star Restaurant Latour and Wine Spectator Grand Award winning Wine Cellar. Home to the New Jersey Wine & Food Festival. • 2 Award Luxury Day Spas • Sports Club and Wellness Center • 3 Spectacular Pool Complexes including the Tropical Biosphere • Dozens of on property and nearby activities including skiing, snow tubing, footgolf, horseback riding, zip lining, water park, wineries, fishing, Appalachian Trail and much more! • The Northeast’s most comprehensive best Teambuilding Program
