Senior Coordinator, Relationship Development (3956)

SENIOR COORDINATOR, RELATIONSHIP DEVELOPMENT – FT - DALLAS TX - FOR CHILDREN'S HUNGER FUND, A FAITH-BASED NON-PROFIT

JOIN THE TEAM - ORGANIZATION OVERVIEW:
At Children’s Hunger Fund, we are a team of like-minded individuals committed to delivering hope to suffering children, answering God’s call to serve Him together in this way—equipping local churches for gospel-centered mercy ministry. We invite you to explore whether there might be a place for you on our team. CHF was founded in 1991 by Dave and Lynn Phillips who decided to establish a ministry that worked to alleviate the physical and spiritual suffering of children as well as support and empower local churches to minister to the poor. CHF now serves in over 30 countries. Mercy Network church partners continue to expand their reach into new communities, and more families are hearing the hope of the gospel through gospel-centered, relational mercy ministry. CHF has office locations in Los Angeles, California, and Dallas & San Antonio, Texas.

POSITION OVERVIEW:

The Sr. Coordinator, Relationship Development role serves as a key partner to the Senior Vice President (SVP) by providing high-level coordination facilitating relationship management, project support, executive support, and events. This position plays a critical role in advancing Children's Hunger Fund's mission by supporting major donor engagement, donor acquisition initiatives, development partnerships, fundraising efforts, and executive outreach activities for the Office of the SVP.

This role also serves as a central coordination and support resource for the Relationship Development (RD) team, enhancing collaboration, communication, and operational effectiveness internally across the department. The Sr. Coordinator acts as a primary liaison between RD and Communications & Marketing, helping to ensure Development Officers have timely access to the resources, tools, materials, and internal support needed to effectively identify, cultivate, acquire, and steward donors and donor activities.

The Sr. Coordinator provides strategic and tactical support to the Executive for the effective completion of the Executive's goals and responsibilities. They serve as the primary point of contact for internal and external stakeholders on matters pertaining to the Office of the SVP and acts as a liaison between the Executive and donors.

Relates Closely With:    RD & Donor Care Teams, Grants; Administrative Team; Executive Team; Donors

Essential Duties & Responsibilities: 

Strategic Development Support

• Support the SVP in cultivating and strengthening relationships with major donors, corporate partners, foundations, churches, and ministry partners.
• Monitor partnership opportunities, donor engagements, donor acquisition activities, and follow-up actions to support fundraising growth and donor acquisition objectives.
• Coordinate prospect research and prepare donor and partner briefing materials.
• Prepare proposals, presentations, impact reports, donor communications, and partnership materials.
• Coordinate communication and logistics related to strategic meetings and business development initiatives.
• Maintain accurate records and reporting within the organization's CRM and fundraising systems.
• Support strategic initiatives that expand Children's Hunger Fund's donor pipeline and partnership network.

RD Team Coordination

• Serve as the primary point of contact of the Office of the SVP for Development Officers in administrative support, resources, tools, information, and internal coordination.
• Enhance teamwork, communication, and operational effectiveness across the RD team by supporting shared initiatives, processes, and best practices.
• Provide administrative support and project coordination to Development Officers to increase frontline fundraising effectiveness.
• Facilitate the flow of information, resources, and support between Development Officers and internal departments.
• Ensure fundraising priorities, donor acquisition initiatives, campaigns, and stewardship efforts receive appropriate clarity, support, and visibility.
• Coordinate the distribution of donor-facing materials, presentations, marketing collateral, campaign resources, talking points, partnership support tools, and other essential resources to ensure Development Officers have a “menu” of information and resources needed to effectively identify, cultivate, acquire, and steward donors.
• Coordinate meetings, training opportunities, resource-sharing efforts, and communication initiatives that strengthen alignment and collaboration across the RD team.
• Support the development and implementation of systems, processes, and tools that improve efficiency, consistency, and accountability throughout RD operations.

Donor Support

• Manage donor stewardship activities and ensure timely follow-up on donor interactions.
• Coordinate donor visits, tours, meetings, cultivation experiences, and executive engagement opportunities.
• Prepare meeting agendas, donor profiles, correspondence, briefing documents, and acknowledgment letters.
• Monitor action items resulting from donor meetings and ensure completion of commitments.
• Assist with donor recognition and stewardship programs.
• Support donor engagement strategies that strengthen relationships and increase long-term partnership opportunities.

RD Event Planning

• Lead planning and coordination of donor engagement events, partner meetings, fundraising gatherings, executive-hosted functions, and strategic cultivation events.
• Manage event timelines, budgets, registrations, vendors, logistics, communications, and event resources.
• Coordinate on-site event execution and volunteer support as needed.
• Collaborate with Communications & Marketing and other departments to facilitate events align with RD objectives.
• Develop post-event reports and follow-up strategies designed to maximize donor engagement and future fundraising opportunities.

Executive Support

• Complete a broad variety of administrative tasks for the Executive including managing an active master calendar of appointments; complete expense reports; compose and prepare correspondence; arrange complex and detailed personal and group travel plans, both domestic and international; create trip itineraries and meeting agendas; and compile documents for travel-related meetings.
• Plan, coordinate, and ensure the Executive’s schedule is followed and respected. Provide "gatekeeper" and “gateway" role, creating win-win situations for direct access to the Executive’s time and office.
• Communicate directly and on behalf of the Executive, with donors, CHF staff, and others, on matters related to Executive’s administration. Research, prioritize, and follow up on incoming issues and concerns addressed to the Executive, including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response, under direction of the Executive.
• Provide a bridge for smooth communication between the Executive’s office and internal departments; demonstrate leadership to maintain credibility, trust, and support with other Executive Team members.
• Support the Executive with managing their weekly meeting schedule, other on- and off-site meetings and retreats, coordinate meeting agendas, and if applicable attend meetings and retreats in a support capacity.
• Work closely and effectively with the Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keep the Executive updated.
• Build relationships with internal and external stakeholders that contribute to the success of the organization.
• Maintain confidentiality with donor and organizational information, fundraising initiatives, and communications.

Project Management

• Develop and maintain systems that improve efficiency, communication, and accountability.
• Track departmental goals, projects, resource requests, and key initiatives.
• Coordinate and facilitate cross-functional RD collaboration on projects with Communications & Marketing, Operations, Finance, Information Technology, and the Sr Leadership/Executive teams.
• Prepare reports, dashboards, and materials that support effective departmental effectiveness.

Equipment: 

• Standard Office Equipment (e.g., telephone, computer workstation, printer/copier/scanner)

Work Environment:  

• Primarily: office; Occasionally: warehouse, public venues

Physical Demands:

• Ability to attend occasional evening and weekend events.
• Ability to travel locally and occasionally outside the greater Dallas area in support of donor, partnership, and fundraising activities.
• Ability to lift and carry event materials up to 25 pounds occasionally.

Minimum Qualifications (Knowledge, Skills, Abilities):

• Bachelor’s degree in Business Administration, Nonprofit Management, Communications, Marketing, Public Relations, or a related field.
• Strong nonprofit, ministry, or faith-based organization work experience.
• Preferred 3+ years of applicable work experience in one or more of the areas below: 
  • Fundraising, donor relations, and/or corporate partnership support
  • Business development coordination
  • Marketing or public relations
  • Executive or Director-level administrative support
  • Event planning and project management
• Experience coordinating meetings, events, executive/office travel, and donor engagement activities.
• Exceptional organizational, planning, and project management skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to maintain professional relationships with donors, executives, ministry leaders, and community partners.
• Ability to assess and coordinate with multiple projects, departments, and stakeholders simultaneously.
• Strong attention to detail, with the ability to exercise follow-through and accountability.
• Ability to anticipate work and support needs and operate proactively in a changing, fast-paced environment.
• Ability to manage multiple priorities while consistently meeting deadlines.
• Ability to handle confidential information with judgement, discretion, and professionalism.
• Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams).
• Experience using CRM systems such as Salesforce or similar donor databases preferred.

NOTE:  The statements above are intended to describe the general nature and level of work involved for this job and are not intended to represent an exhaustive list of responsibilities, qualifications, work environment and/or physical demands.  You will be required to perform other duties as assigned.