TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
TELUS Health is dedicated to helping employees reach their professional goals through internal promotion and development opportunities. We are seeking an experienced Senior Consultant Relations Mangers to lead consultant growth and expand market share across the United States and globally, supporting organizations with both domestic and multinational footprints.This role is central to driving sales through direct broker/client partnerships, and strategic alliances while collaborating cross-functionally with Business Development Representatives, Account Management, Marketing, Operations, and Finance teams. You will play a key role in shaping growth within our Integrated Health Solutions portfolio, including EAP (Employee Assistance Programs), helping organizations improve employee wellbeing through innovative and impactful solutions.
Our team and what we'll accomplish together
TELUS Health's Integrated Health Solutions team is transforming how organizations support employee wellbeing through innovative EAP, virtual care, and behavioral health solutions. In this role, you'll lead our expansion across the US and global markets by building trusted partnerships with brokers and consultants—positioning TELUS Health as the preferred vendor of choice while directly driving new business growth and market share.
What you'll do
Build and nurture strategic relationships with key stakeholders at target brokerage and consulting firms, establishing TELUS Health as a known, trusted partner across national and regional players
Lead the vendor credentialing and validation process, managing due diligence, security, and compliance requirements to secure preferred carrier and approved vendor status that unlocks access to broker producers and clients
Drive new business opportunities by securing internal broker introductions, speaking slots, and placement in RFP and finalist processes, converting broker credibility into qualified client pipeline in partnership with sales teams
Deliver training and enablement sessions that educate broker teams on TELUS Health's EAP, virtual care, behavioral health, and absence management solutions, ensuring consultants can confidently position our offerings to their clients
Maintain disciplined stakeholder mapping, relationship tracking, and pipeline reporting using Salesforce CRM, providing leadership with clear visibility into channel health, credentialing status, and growth opportunities by firm
Partner with marketing and sales leadership to develop firm-specific engagement plans, co-branded materials, and events that reinforce TELUS Health's credibility and differentiation across the broker community
Represent the voice of the channel by gathering broker feedback and market intelligence, sharing insights with product and sales teams to refine positioning and identify market gaps TELUS Health is uniquely positioned to fill
What you bring
5+ years of experience in consultant relations, broker channel management, vendor credentialing, or account management within healthcare, benefits, or employee wellbeing solutions
Established network and credibility within the US broker and consultant community, with direct experience engaging national and regional firms
Proven track record of success in complex, multinational sales environments with multiple stakeholders
Demonstrated expertise in building new relationships from the ground up and navigating firm structures to secure vendor validation and preferred carrier standing
Proven consultative selling and presentation skills with the ability to manage complex sales cycles autonomously from end-to-end
Entrepreneurial mindset with a strong drive for growth, results, and market expansion
Excellent communication, interpersonal, and time management skills with high professionalism and business acumen
Ability and willingness to travel throughout the US region
Great-to-haves
Existing broker network or established book of business within the benefits consulting space
Experience in digital health, SaaS, or services-based solution selling
MBA or advanced business degree
Compensation & Benefits
Base Salary: $125,000 – $130,000
On-Target Earnings (OTE): $180,000 – $190,000 (uncapped commission potential)
Benefits: Comprehensive health, wellness, and retirement programs
Work Environment: Remote / home-based position with flexible, collaborative support
Why TELUS Health?
● Purpose-driven impact: Help millions of individuals and families improve their mental health and wellbeing through industry-leading EAP and integrated health solutions
● Global reach: Partner with leading North American organizations and multinational enterprises, supporting complex workforces across diverse markets
● Market leadership: Join a recognized leader in employee wellbeing and mental health services, backed by continued investment in digital health and AI-driven solutions
● People-first culture: Experience TELUS's commitment to employee engagement, inclusion, and creating a supportive workplace where you can thrive
● Career growth: Access internal mobility, leadership development, and advancement opportunities within a high-growth organization
● Community impact: Contribute to meaningful causes through TELUS Days of Giving and initiatives supporting mental health awareness and accessibility
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Skills Required
- 5+ years experience in consultant relations, broker channel management, vendor credentialing, or account management within healthcare, benefits, or employee wellbeing solutions
- Established network and credibility within the US broker and consultant community with experience engaging national and regional firms
- Proven track record of success in complex, multinational sales environments with multiple stakeholders
- Experience securing vendor validation, preferred carrier status, and navigating firm credentialing processes
- Proven consultative selling and presentation skills and ability to manage complex sales cycles end-to-end
- Experience maintaining stakeholder mapping, relationship tracking, and pipeline reporting using Salesforce CRM
- Excellent communication, interpersonal, time management skills, high professionalism and business acumen
- Ability and willingness to travel throughout the US region
- Existing broker network or established book of business within the benefits consulting space
- Experience in digital health, SaaS, or services-based solution selling
- MBA or advanced business degree
TELUS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TELUS and has not been reviewed or approved by TELUS.
-
Flexible Benefits — Benefits are structured as a customizable flex plan (e.g., Team TELUS Flex) that lets individuals direct credits toward extended health, dental, HSAs, savings, or personal well‑being days. Offerings are positioned as adaptable to role, location, and employment type.
-
Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options with robust mental‑health support, EAP access, and a Calm subscription. Materials also highlight fertility treatment and gender‑affirmation coverage.
-
Retirement Support — Retirement programs feature a pension and employee share plan with matching, alongside flexibility to direct benefit credits to RRSP or TFSA. Defined contribution arrangements are standard, with legacy defined‑benefit coverage for some groups.
TELUS Insights
What We Do
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world. A company that helps you be your best self at home and at work: Find a place where you truly belong, your opinions are valued and you can be your best self. A career that ignites your full potential: Get the guidance and support you need to explore your interests, build your skills and get where you want to go. A culture that goes beyond the expected to strengthen communities and the planet: Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team. An innovative team committed to solving complex, real world problems: Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change. Join us, and let’s make the future friendly, together www.telus.com/careers
