49 Solutions is seeking a Senior Computer Support Specialist to provide advanced technical support services for our client in the Federal Government sector.
Overview:
The role contributes to the design, coordination, and implementation of secure data transfer solutions within the Compute Hub, enabling one-way data movement between Google Cloud and CSNI environments. It also supports interoperability between classified and unclassified domains, while adhering to engineering standards and ITIL-based change management practices.
Requirements
- Minimum Requirements:
- Certificate, diploma, or degree in computer science (or related field) from a recognized Canadian post-secondary institution
- Minimum 24 months of relevant computer support or technical experience
- Must clearly demonstrate 10 years' experience within the past 15 years, in deploying and supporting enterprise-level IT systems, including server-based applications.
- Must clearly demonstrate five (5) years’ experience in implementing complex security controls and participating in system change management within the Government of Canada.
- MUST hold a valid Secret Security clearance
- Typical Duties May Include:
- Coordinating emerging technology application specifications
- Acting as a liaison between vendors, technicians, and end-users
- Providing user training and technical support for emerging technologies
- Reproducing and resolving technical issues
- Implementing and advising on complex security requirements
- Supporting network, system, and Internet-related issues
- Maintaining logs of problems and solutions
- Designing and deploying server-based systems and applications
- Participating in department-wide system upgrades
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What We Do
At 49 Solutions we consistently deliver top quality consulting services, supporting both business and technology. We work alongside our clients to assess their needs and ensure our approach, recommendations and move-forward plan will deliver the results they expect and the value they deserve.
Our clients have mandates; our expert consultants help them develop comprehensive strategic plans to achieve their goals. We understand the machinery of government and how to articulate plans to meet the needs of central agencies, senior managers and program administrators. We can facilitate direction setting, research and analyze the issues, outline the options and define resource requirements. 49 Solutions will bring together project management, communications, human resource, IT and finance professionals to help you do what you set out to do.
The core of our business foundation is trust. When you work with 49 Solutions, you can count on us to bring the right skills and capabilities to the table, at the right place and at the right time, in order to achieve a successful outcome. The majority of our clients are repeat customers who time and time again reach out to 49 Solutions as their first call when a new project, deliverable, or issue lands on their desk. We are well versed in both business and technology and often become the bridge between the two, creating cohesive projects that achieve desired outcomes.
