Senior Compliance Manager

About Us

We saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents. Having lost his father at a young age, our CEO, Jamie, was determined to make it easier for people to get the coverage they needed to provide for their families. So, we got to work. We developed a method of real-time underwriting leveraging AI and, in doing so, reduced the months-long process of applying for life insurance to minutes. Our digital experience is quick (instant decisions!), loved by users (check out our Trustpilot or Google reviews) and prolific ($74 billion+ in coverage provided).

About the Role

Ladder is hiring an experienced Senior Compliance Manager to report to and work closely with Ladder’s Chief Compliance Office. This person will continue to help build and implement Ladder’s compliance program. The role involves researching and implementing regulations, helping investigate and manage claims, building various programs and providing guidance on compliance matters.

An excellent Senior Compliance Manager is knowledgeable about regulatory requirements, able to research various topics and help to identify best practices. They uphold high ethical standards and work diligently to fullfil their duties while considering the company's objectives. It is important to be comfortable working in a fast paced environment while managing multiple priorities, be able to effectively communicate and drive results.  This is a remote role based in one of the following 21 States:  AZ, CA, CO, CT, FL, GA, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OR, PA, TX, WA, WI.

Responsibilities

• Work with Ladder’s Compliance team to continue developing Ladder’s compliance program, including further developing applicable policies, procedures, legislative change management and oversight/testing programs.
• Collaborate cross-functionally with Ladder’s business teams (e.g., Product, Engineering, Marketing, Business Development, Legal, Customer Support) to find solutions to business needs that satisfy regulatory and compliance requirements.
• Act as back-up on a variety of functions including third party administrator (TPA) filings and annual reports as well as co-manage Ladder’s licensing requirements. Work effectively in a fast-paced environment with multiple deadlines.

Requirements

• 5+ years of insurance compliance with some life insurance exposure.  Experience with legislation, regulatory research and claims a plus
• Strong project management, critical thinking, planning, organization and analytical skills 
• Ability to work at strategic, tactical and operational levels and execute on initiatives
• Comfortable taking a risk-based approach
• Excellent interpersonal, written and verbal communication skills with the ability to clearly articulate the rationale for requirements and gain buy-in from stakeholders
• Strong personal integrity and drive
• BS/BA required or equivalent work experience

What we Offer

Whether you work in our beautiful office in Palo Alto or remotely, Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:

• Excellent medical, dental, and vision coverage | We offer competitive healthcare and dental plans for you and your family.
• Flexible paid time off | Take the time you need to rest and recharge, including our week-long winter holiday closure. 
• Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
• A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.
• Commuter benefits | When you work from the office, you will receive pre-tax benefits for your commute and free parking.
• A stocked, beautiful new office | Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We've invested in technology to support our hybrid team, plus we provide office snacks and catered lunches so that team members can work well and have fun together.
• Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
• Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.
• Fun company-wide events | Whether we work locally or remotely, we genuinely enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh.

The base pay range targeted for this position is $118,000 - $160,000 per year. Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. This role is eligible for equity and benefits as shared above. 

Ladder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, products, and community. Let us know why you're interested in this position and what unique contributions you can make to the Ladder team. We look forward to hearing from you.