Senior Community Manager

| U.S. | Remote
Employer Provided Salary: 70,000-100,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Who We Are

OtherSide Entertainment is an independent game studio with remote staff throughout North America. Our mission is to create deeply immersive games that draw players into richly imagined worlds; games that empower players to choose their own play-style, making their experience unique and personal; games that encourage players to team up with their friends and weave their own shared narrative; the kind of games that are powered by our players’ vision as much as our own. Together, we aim to evolve the “player-authored” tradition of Ultima Underworld, System Shock, Thief, and Deus Ex – all games developed by the company’s founders, Paul Neurath and Warren Spector.


What We Need

We’re looking for a Senior Community Manager that wants to be an integral part of the team and journey, who is passionate about working on original, deeply immersive games that draw players into richly imagined words and empower players to choose their own play-style… 

Be a leader here and own the community function bringing member one through the door to member 10 million. 

Reporting to:   VP Marketing – Megabit Publishing

Responsibilities

  • Community Strategy/Management: Work with our teams to develop and implement a comprehensive community strategy that makes us the best community to be part of.
  • Community Building: Ensure that we are Identifying, engaging with, retaining, and rallying our most dedicated fans to create a passionate and active gaming community in the right places.
  • Community Voice: Ensure that the team is the voice of the gaming community within the company, including managing social media accounts, participating in forums, conducting community playtests, and representing the brand at live events.
  • Data-Driven Insights: Establish and monitor KPIs to measure the effectiveness of community initiatives.
  • Social Media:  Loves working with creators and building global networks, obsesses over social media channels algorithms and has a creative content creation passion that can help bring fun and innovative content ideas to life.
  • Collaboration: Work closely with cross-functional teams such as product development, marketing, PR, bus dev and operations to align community efforts.
  • Crisis Management: Deal with crisis communications within the community when necessary, maintaining transparency and trust.
  • Reporting: Creating and distributing insightful reports that track community sentiment, providing actionable insights/recommendations to inform decision-making.
  • Partnerships: Actively seek collaborations and partnerships with fan sites, influencers/creators, and ways/other stakeholders to promote and grow our gaming communities.

Qualifications

  • Excited to work in a startup atmosphere and get hands dirty to get things done, embedded in the development team but working closely with marketing and all other appropriate functions.
  • Proven experience in video game community management role either in Indie or AA/AAA, including experience with Discord, Reddit, TikTok, Live Streams, Influencers and Steam Forums.
  • Must have experience running and setting up playtests and funneling results and recommendations back to the development team.
  • Loves games and has good industry knowledge.
  • Problem solver and always looking for the edge.
  • Extremely familiar with social media tracking tools.
  • Well organized processes and delivers on deadline.
  • Awesome copywriting skills and enjoys being the visible figurehead for the community.

Additional 

Our people-first approach to game development celebrates diversity, and strives to create a safe and inclusive working environment where everyone is treated equally, with dignity, and with respect. We highly encourage candidates from diverse and under-represented backgrounds to apply, even those that may not directly meet every qualification listed for this role.

Pay Transparency 

This is a full-time, remote working role, with competitive compensation and a full suite of benefits available anywhere in the United States. All team members may be asked to occasionally travel for key meetings, as part of their job responsibilities. We're required to include a reasonable estimate of the compensation range for this role. Compensation decisions are dependent on the unique facts and circumstances of each case, but a reasonable estimate of the current base salary range for this role is $70,000 - $100,000. 

Salary range bands are reviewed and updated annually via OtherSide Entertainment to provide transparency to the expected base salary ranges. Your recruiter will share more details about bonus and LTI for this role in your screening or throughout your interview process as it becomes available.  Final compensation determinations are dependent on the unique facts and circumstances of each case and will take into account a wide variety of factors, including but not limited to skill, qualifications, accomplishments, experience, credentials, and business needs. We look forward to and welcome discussion on this topic at any time during the interview process.

OtherSide Entertainment is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us.

About Megabit Publishing/Aonic

Megabit Publishing is making the small mighty!  Built from the ground up, Megabit will provide world-class publishing services to Aonic’s vast portfolio of development studios, including Otherside Entertainment, Milkytea, Tiny Roar, BKOM and more.    Megabit will serve as an extension of Aonic’s commitment to filling a gap in the industry with a truly collaborative home for independent development studios.   https://megabit-publishing.com/

Gaming group Aonic has seen tremendous growth over the past years with 600 employees across 7 games studios, 2 Adtech Platforms and now 1 publisher around Europe and North America.  https://aonic.co/



We review and update our salary range bands at OtherSide Entertainment on an annual basis to provide transparency to the expected base salary ranges on our job posts externally as well as internally. All OtherSiders have access to their pay range for their current positions to understand their growth opportunities. Most in-house employee roles also include discretionary variable bonus compensation as well as long-term incentive. Our recruiter will share more details about bonus and LTI for this role in your screening or throughout your interview process as it becomes available.  Final compensation determinations are dependent on the unique facts and circumstances of each case and will take into account a wide variety of factors, including but not limited to skill, qualifications, accomplishments, experience, credentials, and business needs. We look forward to and welcome discussion on this topic at any time during the interview process.

OtherSide Entertainment is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us.

More Information on OtherSide Entertainment
OtherSide Entertainment operates in the eSports industry. The company is located in Austin, Texas. It has 61 total employees. To see all 5 open jobs at OtherSide Entertainment, click here.
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