Senior Communications Manager

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London, England
In-Office
eCommerce • Information Technology
The Role
Company Description

About us

Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day.

We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star.

It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love.

Your story, with Reach

As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do.

We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore.

We’ll help you build a career that works with your life, while giving you the space to create and grow.

What the role involves 

Are you a strategic storyteller who knows how to grab the attention of a busy workforce?

Working closely with the Director of Communications, you will provide high-level support to our senior teams, ensuring our strategic priorities are translated into a compelling, consistent narrative that inspires our 3,000+ employees. 

While your primary focus is internal communications, you will also play a vital role in our external communications, ensuring a seamless reputation across all channels.

  • Strategic Leadership: Devising and executing a robust internal communications strategy that aligns with Reach’s commercial goals and people priorities.

  • Strategic Advisory: Acting as a trusted advisor to the business on communication issues that influence company reputation and the overall employee experience.

  • Integrated Communications: Collaborating with Investor Relations and People Experience teams to ensure a unified voice for both internal and external stakeholders.

  • Content & Innovation: Overseeing the internal communications calendar and leveraging modern tools including video, livestreaming, and AI to deliver high-impact storytelling.

  • External Representation: Supporting the Director of Communications by contributing to the press office rota, drafting financial results and reporting content, and building on the company’s presence on LinkedIn with compelling content.

  • Adaptive Expertise: Working flexibly and intuitively to lend expertise in line with changing business needs, ensuring the communications function remains agile in an evolving media landscape.

What you'll need to succeed

The successful candidate will be a seasoned communications professional with a track record of influencing at the C-suite level. You should possess:

  • Exceptional Internal Communication Skills: Experience in a senior internal communications role, with proven success in developing and executing impactful internal communications strategies and plansThe ability to distill complex business concepts into simple, persuasive, and engaging content for a diverse audience. 

  • Strategic Agility: A proven ability to balance long-term strategic planning with a "hands-on" approach to delivery in a fast-paced environment.

  • Stakeholder Management: Confidence in building relationships and gaining buy-in from senior leaders, acting as a trusted advisor on sensitive issues.

  • Digital Proficiency: Expertise in using digital platforms and emerging technologies (including AI) to enhance communication reach and monitor impact.

  • External Understanding : Some experience in external communications or PR, particularly experience with media relations and responding to press office queries. 

How we'll look after you

We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including:

  • 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to.

  • An extra day's paid leave each year to volunteer for a cause close to your community or your heart.

  • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)

  • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings.

  • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.

  • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share this overview of the policies we have in place to support families and carers. If there's something you want to understand more about, just ask - it won’t make a difference to your application.

  • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.

  • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.

  • Wellbeing support - including a 24/7 assistance programme for you and your family.

  • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.

  • Interest-free loans - including for season tickets and technology.

Additional Information

Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

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The Company
Canary Wharf
2,068 Employees
Year Founded: 1832

What We Do

Reach is the largest commercial publisher in the UK and Ireland. We own over 130 of the most trusted and popular national, regional and local media brands, with a combined print and digital monthly reach of 48m. With over 10 million registered customers, we are proud to be campaigners, champions and changemakers in our communities

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