The TP ICAP Group is a world leading provider of market infrastructure and data.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
The Group is home to a portfolio of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, a world-leading Energy & Commodities broker, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 28 countries. We are 5,300 people strong, working together to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview:
As an Internal Communications Manager in the Group’s Corporate Affairs function, you will deliver global campaigns, strategic initiatives and day-to-day communications for predominantly internal audiences, supporting business performance, strengthening employee engagement, and reinforcing the Group’s narrative.
You will operate at two levels:
Globally: supporting the design and delivery of Group-wide internal communication strategy and campaigns.
Locally: delivering tailored communications that meet the needs of specific businesses lines and support functions, particularly the People team and in the APAC region.
This a hands on, delivery-focused role for someone who combines excellent writing, strong digital skills, and can operate at pace in a high-performance culture. In essence, an ‘internal multimedia journalist and internal communications manager’ – proactive and able to translate business priorities into clear, engaging communications plans and activities. The role will involve working with senior stakeholders, so the ability to understand requirements quickly, and translate them into actionable internal communication strategies and plans is key.
While internal communications is the core focus, there will also be opportunities to contribute to broader Corporate Affairs activity, such as social media and external communications, where aligned to Group priorities.
Please note, this opportunity is a 12 month fixed term contract position.
Role Responsibilities:
Plan, source, write and edit engaging content, for a variety of digital and physical formats and channels, for a diverse internal audience.
Work with stakeholders – including C-suite level – to develop and deliver internal communication strategies and plans that will resonate with colleagues and deliver clear business outcomes in support of the Group Internal Communications Strategy.
Champion the effective use of a full range of internal communications tactics including two-way dialogue-based channels as drivers of engagement throughout the organisation.
Support, guide, and coach the Marketing & Communications team and stakeholders to promote internal communication best practice and drive strategic communication plans and campaigns for key initiatives and BAU aligned to Group priorities.
Create and produce video content, linked to clear deliverables and outcomes.
Build and develop relationships with key stakeholders, particularly in the People team, APAC region and E&C.
Contribute, where appropriate, to wider Corporate Affairs initiatives, including social media content development and external communications / media support
Experience / Competences
Essential
Excellent writing skills, with the ability to adapt output dependent on channel (intranet, email, face-to-face, video, social).
Understands the needs of internal audiences and how to bring the employee experience into internal communications.
Experience of developing productive relationships with key stakeholders.
Proven and demonstrated experience of a range of digital communications channels including Workvivo, Sharepoint, Canva, Adobe and Microsoft products.
Experience of the full communication mix including: engagements, video production, townhalls, webcasts, briefing packs and speaking points.
Experienced in defining and implementing metrics and measurement.
Experience in creating internal communication strategies and plans for key initiatives – linked to clear business outcomes.
Desired
Degree or equivalent qualification or experience in English, journalism, or digital field.
CIPR or CAM, CIM qualified in Public relations, Marketing or Communications.
Dynamic and driven: demonstrates high levels of energy to set and achieve goals, both individually and as member of a larger team.
Creative: ability to generate new ideas, approaches or insights.
Execution focused: Able to work flexibly, and to tight deadlines, maintaining consistently high standards and attention to detail.
Strategic, able to take a holistic view to join the dots between activities and plans.
Band & Level
Manager / 6
#LI-MID #LI-Hybrid
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
UK - 135 Bishopsgate - LondonSkills Required
- Excellent writing skills, able to adapt output for intranet, email, face-to-face, video, and social channels.
- Understanding of internal audiences and bringing the employee experience into internal communications.
- Experience developing productive relationships with key stakeholders, including senior leaders.
- Proven experience with digital communications channels including Workvivo, SharePoint, Canva, Adobe and Microsoft products.
- Experience across the full communication mix: engagements, video production, townhalls, webcasts, briefing packs and speaking points.
- Experience defining and implementing metrics and measurement for communications.
- Experience creating internal communication strategies and plans linked to clear business outcomes.
- Degree or equivalent qualification/experience in English, journalism, or digital field.
- CIPR or CAM, CIM qualification in Public Relations, Marketing or Communications.
- High levels of energy, creativity, execution focus, and ability to work to tight deadlines.
- Strategic mindset able to join the dots between activities and plans.
What We Do
ICAP, part of TP ICAP group, is a leading markets operator and provider of execution and information services. Efficient financial markets are vital to global and national economies. As a leading markets operator ICAP provides a wide variety of electronic execution and information services for wholesale market participants. ICAP facilitates the flow of capital and investment through the financial system and supports government and corporate borrowing.
