Senior Communications Advisor (SP4PHC)

Do you believe that everyone deserves access to affordable, quality healthcare? Are you driven by creativity, bold ideas, and innovation? Are you inspired by exceptionally talented, diverse, impact-oriented colleagues? Do you thrive in a dynamic, high-growth, fast-paced environment? Most importantly, are you fed-up with “business as usual” in the health sector and want to do something about it? Then consider a job with ThinkWell.

ThinkWell is seeking a Senior Communications Advisor to lead communications for ThinkWell’s Strategic Purchasing for Primary Health Care (SP4PHC) project. The Advisor supports technical staff in Indonesia, Pakistan, Kenya and Burkina Faso, as well as on the global team, to shape, capture and leverage project learning to influence the conversation on strategic purchasing. The Advisor brings substantial expertise in communications and marketing about health issues, technologies, and evidence, and also brings experience in communications strategy and project management. The Advisor has strong writing, editing and visualization skills and will promote ThinkWell’s products and content to diverse audiences, including through social media and website management, and by arranging and coordinating webinars, conference panels and other events, tailoring messages and channels to reach and influence ThinkWell’s audiences.

The Advisor is a member of the Project Leadership Team, manages a Communications Manager and reports to the SP4PHC project Technical Director.

The Senior Communications Advisor is experienced in working internationally and cross-culturally, providing direct support to country teams as well as to a distributed global team. The Advisor position is fully remote, with a strong preference for someone based in Africa or Asia.

Responsibilities

— Lead SP4PHC communication strategy development and execution.

— Support SP4PHC leadership to effectively communicate ThinkWell’s SP4PHC strategy, progress, and learning to diverse audiences including policy-markers and development partners.

— Support SP4PHC project staff to help them tailor outputs and activities to target audiences

— Plan, update, write, and edit content and copy (press releases, blogs, newsletters) for SP4PHC.

— Lead the copywriting, editing, designing, and dissemination of communications materials (briefs, pamphlets, one-pagers, blogs, op-eds, direct email campaigns, press releases, etc.).

— Manage the SP4PHC website, ensuring products and latest news are up to date.

— Promote products on Twitter, Facebook, LinkedIn, and other social networking platforms through planning, curation, and creation of content.

— Compile, analyze, and draw insights from website and social media metrics to optimize audience engagement.

— Develop and maintain an editorial calendar and product tracker.

— Work with project teams to manage external event activities and communications plans including conference events.

— Ensure all project products follow the ThinkWell style guide, project branding, and templates.

— Coordinate with external editors and vendors (such as graphics designers) as needed.

— Support project knowledge management needs as requested.

— Other duties as assigned.

ThinkWell’s core values are our fundamental organizational principles. They define our corporate culture, influence our behavior at work, and help us achieve our mission:

— Think big

— Influence the conversation

— Empower others

— Be exceptional

— Always question

— Relate authentically

— Evolve by learning

ThinkWell’s core competencies are foundational skills and behaviors that align with our values and are expected of all employees.

An entrepreneurial, results-oriented ‘doer’ with a willingness to take risk, think big and challenge conventional wisdom.

A change maker who reaches independent judgement with an open mind, influences the conversation, and seeks innovation.

Able to help create an empowering environment in which everyone feels free to take initiative, be accountable and fail intelligently (learn from mistakes).

A collaborative colleague who engages constructively with people from different cultures, orientations, and perspectives and maintains positive relations in a virtual world.

Principally motivated by a growth mindset, meaning the pursuit of knowledge, experience, and self-improvement. You always question and continuously learn.

Authentic, honest, direct, self-aware and open to giving and receiving feedback. 

1. Master’s degree in a relevant field and 8 years’ relevant work experience

2. Experience of work on health systems reform in Low and Middle Income Countries (LMICs) required

3. Experience in development and execution of communications strategies targeted for academic and policy-making audiences required

4. Established and demonstrable track record of preparing engaging, high-quality communications content (newsletters, blogs, press releases etc.)

5. Be comfortable translating technical information and data into easy-to-read language

6. Advanced proficiency in communications systems, platforms, and analytics

7. Exceptional writing, editing, and communications capabilities

8. Tech savvy and skilled at visual display of data

9. Substantial social media expertise

10. Full English fluency, second language a plus

11. Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities, and orientations as well as across work areas