Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.
- Drive Results: We think big, work smart, and execute fast to transform the future of commerce
- Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
- Champion Customers: We go the extra mile for our customers to help them unlock their full potential
- Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures
The Opportunity:
You will be responsible for the accurate and timely calculation, processing, and reporting of sales incentives. This role requires a strong understanding of commission plans, excellent analytical skills, and meticulous attention to detail. You will collaborate with all Go-To-Market teams to ensure commission payments are processed in accordance with company policies and procedures.
Please note: This is a hybrid role from our London office
Your Mission:
- Commission Calculation and Processing:
- Calculate and process monthly/quarterly/annual sales incentives based on established commission plans and sales data
- Verify the accuracy of sales data and commission calculations
- Generate commission statements and reports for individuals and management
- Process commission adjustments and corrections as needed.
- Commission Plan Management:
- Maintain and update commission plan documentation
- Ensuring plan compliance and rollout in collaboration with Management and cross-functional teams
- Interpret and apply commission plan rules and guidelines
- Assist in the development and implementation of new commission plans and structures
- Provide guidance and support to sales representatives regarding commission plan inquiries
- Data Analysis and Reporting:
- Analyze commission data to identify trends and discrepancies
- Prepare and distribute commission reports to management and sales teams
- Generate ad-hoc reports and analyses as requested
- Maintain accurate and organized commission records
- System Administration and Maintenance:
- Utilize and maintain commission management software and systems
- Ensure data integrity and accuracy within the commission systems
- Troubleshoot system issues and work with DS/IT to resolve problems
- Collaboration and Communication:
- Collaborate with sales, finance, and other departments to resolve commission-related issues
- Respond to commission inquiries from sales representatives in a timely and professional manner
- Communicate commission policies and procedures effectively
- Participate in audits as needed
- Compliance:
- Ensure compliance with all company policies and procedures related to commission processing
- Maintain confidentiality of sensitive commission data
What you need to succeed:
- Experience in commission administration, sales operations, or a related field
- Proven experience in calculating and processing sales commissions and knowledge of sales and commission structures
- Experience working with commission management software or systems and ability to learn new software
- Proficiency in Microsoft Excel (advanced formulas, pivot tables, etc.)
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Nice to haves:
- Experience with CaptivateIQ and Salesforce
- Familiarity with CRM systems like Salesforce
- Experience in the Software industry
We care about your growth and well-being
💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks
☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip
💻 Learning & Development Budget
📚 Academy: Regular training sessions, access to Coursera and Babbel training courses
🙌 Our Benefits: Check them out by office here
⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees
🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment
Come grow with us!
We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.
At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
commercetools Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about commercetools and has not been reviewed or approved by commercetools.
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Healthcare Strength — Health coverage includes 100% employer-paid medical, dental, and vision for employees and dependents in the U.S. Global mental-health access via OpenUp further strengthens the health offering.
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Parental & Family Support — Parental leave is enhanced through Family Leave Plus, with up to 26 weeks fully paid for primary caregivers and 10 weeks for secondary caregivers in the U.S. This extends statutory leave and is positioned as a standout benefit.
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Flexible Benefits — Flexibility includes a Workation program to work up to 60 days per year from another country and an emphasis on flexible working hours and learning. Offices and global offsites support connection and mobility.
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What We Do
commercetools is the leading enterprise commerce platform, helping global businesses increase revenue and performance across every channel. Our technology powers unified digital experiences that connect B2C, B2B, in-store, and AI-driven commerce at enterprise scale. We’re a hub-based company built on collaboration, learning, and shared success. Our teams work together across offices in Munich, Boston, London, Valencia, Singapore, and beyond to shape the future of commerce — and win together. Trusted by industry leaders including Audi, Danone, Eurail, NBCUniversal, Sephora, and Volkswagen Group, commercetools enables enterprises to innovate confidently, move faster, and deliver measurable impact in a market that never stands still.
Why Work With Us
Our Guiding Stars are the values at the heart of our organization that drive everything we do: Drive Results, Cultivate Belonging, Champion Customers, and Adapt Boldly. We are committed to creating meaningful change not only in our industry but also in the communities we engage with.
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