The Role
Administer and support Oracle database, middleware, and ERP-related applications across production and non-production environments. Deploy code, troubleshoot performance and functionality, respond to outages, apply patches, monitor availability, and advise on application design and architecture to support ERP systems.
Summary Generated by Built In
Job Title: Senior Cloud Service Engineer
The Finance and Database Services team is looking for a strong Database Administrator to join our team! The ideal candidate would be an excellent team player, communicated, and self started with strong technical and customer service skills.
See below for responsibilities and qualifications of what we are looking in our next team member!
Responsibilities
- Support all Oracle Database services for all applications supporting our ERP environment, including Database, Infrastructure, and Middleware.
- Deploy development code.
- Assist developers and testers with troubleshooting and recommendations, including but not limited to performance and functionality.
- Respond to outages of the environment and correct issues.
- Routinely patch Oracle Database, Infrastructure, Middleware, and Applications.
- Provide required Application Administration of Non-Production Environments to Support Development and Testing.
- Manage, Monitor, and Maintain Middleware for Production Environments to ensure maximum availability and performance.
- Provide Application Design and Architecture expertise to support ERP and associated applications.
Qualifications
- BS degree in Computer Science or related technical field involving systems engineering (e.g., physics or mathematics), or equivalent practical experience.
- 6+ Years Experience Supporting an Oracle Applications Environment
Preferred Qualifications
- Six or more years relevant experience supporting database, infrastructure, and middleware associated with one or more of the following applications:
- Oracle E-Business Suite
- Oracle Master Data Management
- Oracle Advanced Supply Chain Planning
- Oracle Business Intelligence (OBI)
- Hyperion Financials and Planning
- Oracle Database
- Oracle Data Integrator
- Kofax Markview
- Oracle Identity Management
- Oracle Access Manager
- Oracle Governance and Regulatory Compliance
- Experience with administration of Oracle Database 12c or higher, including installation, backup and recovery, password changes, etc.
- Experience with administration of WebLogic 12 and/or Oracle Fusion Middleware (11g/12c)
- Experience working with Discover, OHS, Oracle Forms and Reports
- Knowledge of XML technologies, WS-*, SOAP, REST and other web service standards
- Understanding of the java language – common class files, command line configuration options, ability to interpret Java errors in log files
- Experience with systems and software engineering/development concepts and techniques
- Experience with Amazon Web Services or other public cloud providers.
- Prior experience administering applications and software in Linux command-line environment (OEL/RHEL 6.x/7.x/8.x preferred), including ability to use Linux commands and tools to troubleshoot issues, parse and evaluate log files and ability to write and revise bash scripts.
- Able to interact professionally with customers, developers, and colleagues
- Excellent written and verbal communication skills
Skills Required
- BS degree in Computer Science or related technical field or equivalent practical experience
- 6+ years experience supporting an Oracle Applications environment
- Experience administering Oracle Database 12c or higher (installation, backup/recovery, password management)
- Experience with WebLogic 12 and/or Oracle Fusion Middleware (11g/12c) administration
- Experience supporting Oracle E-Business Suite and related Oracle applications (MDM, OBI, Hyperion, ODI)
- Experience with Discover, OHS, Oracle Forms and Reports
- Knowledge of XML technologies, WS-*, SOAP, REST and other web service standards
- Understanding of Java and ability to interpret Java errors and class files
- Experience with AWS or other public cloud providers
- Prior experience administering applications and software in Linux command-line environments (OEL/RHEL 6/7/8); ability to use Linux tools and write/revise bash scripts
- Experience with systems and software engineering/development concepts and techniques
- Able to interact professionally with customers, developers, and colleagues; excellent written and verbal communication skills
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The Company
What We Do
We are the world’s learning company with more than 22,500 employees operating in 70 countries. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work. We believe that wherever learning flourishes so do people.
