ActionIQ
Our mission is to unlock the power of data to transform customer engagement and create authentic human connections.
New York, NY, USA
Remote
Hybrid

Senior Backend/FullStack Software Engineer

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Employer Provided Salary: 185,000-210,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

What You’ll Be a Part Of: 

ActionIQ is a new kind of customer data platform that lets marketing teams tap directly into central data sources and activate it anywhere in the customer journey. Unlike traditional CDPs, ActionIQ keeps data securely where it lives and makes it easy for marketers to design personalized interactions that unlock revenue across the entire customer lifecycle. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, and March Capital. We partner with enterprise brands such as Albertsons, e.l.f., Dell, The Washington Post and man

The Team You’ll Join:

The Data Platform team at ActionIQ plays a pivotal role in building and operating our big-data platform and core product offering. We develop the Scala code base used by our low-latency, high-throughput, reliable backend APIs and ETL processes to support a growing feature set. You’ll work in all areas of the software development life cycle to launch new features and improve and refactor our backend systems. As a senior member of the team, you’ll mentor early career engineers, make well-reasoned tech vs. product trade-offs, and work collaboratively across teams to deliver and support a quality product and platform which ingests, models, queries, and exports multiple terabytes of streaming and batch data every day.

How You’ll Contribute:

  • Deliver high-quality, maintainable code.
  • Operationally ensure services meet uptime and availability SLAs.
  • Work with others to break down projects into smaller units of work with intermediate milestones.
  • Collaborate with product managers, engineers, and architects to design and implement features and improvements throughout multiple areas of the platform, including UI.
  • Mentor early career engineers.
  • Design and build distributed services that are fault-tolerant, scalable, testable, maintainable, and work with large amounts of data on the cloud.
  • Drive the team to build APIs efficiently.
  • Use the cloud to manage data and systems.
  • Optimize systems for improved performance and scalability.
  • Work with technologies such as Kafka, Spark, and other tools relevant to our data platform.
  • Play a key role in the end-to-end lifecycle of projects, from design and development to testing, implementation, and post-implementation support.

What You Bring:

  • 5+ years of experience as a backend software engineer.
  • Experience working in a backend language, such as Java, Scala, Golang, etc.
  • Experience leading the implementation of a large product feature or infrastructure changes.
  • Experience with modern web-server frameworks, such as Express, Rails, Flask, Django, or Play.
  • Experience with React, Angular, or other modern web UI frameworks.
  • Experience with Spark, Kafka, and stream processing technologies. 
  • Experience with container orchestration systems, such as Kubernetes.
  • Experience in analyzing, diagnosing, and problem-solving with large-scale distributed systems/data and cloud-based platforms.
  • Experience working with both SQL and NoSQL databases 
  • Effective communication skills with technical and non-technical stakeholders.
  • Experience working in an agile team environment.
  • Excitement to work in a team environment with other engineers and product managers on service consumed by other engineering teams.

This role requires being onsite in our NYC office 3x per week

If you're interested in this exciting opportunity to contribute and play a key role in shaping the future of our Customer Data Platform, we'd love to hear from you! Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement. Apply now and be a part of our dynamic team at ActionIQ.

Compensation:  

  • Our compensation package includes base salary, stock options, and the great benefits shown below. The salary range for this role is: $185,000 - $210,000


Benefits & Perks Preview: 

  • Stay Happy and Healthy: Enjoy leading Medical, Dental and Vision benefits, 401k, FSA, Commuter Benefits, Gym Reimbursement, flexible PTO and 12-weeks paid parental leave
  • Accelerate Your Career: Opportunities to explore, enhance, and expand your skill set through conferences, workshops, and access to Udemy learning courses.
  • Enjoy the View: We have a beautiful office in NYC right on Madison Square Park, and local employees come into the office on a hybrid schedule, three days a week (M, W, Th) #LI-Hybrid. Office perks include catered lunches, a stocked kitchen with beverages and snacks, and monthly social hours.
  • Join a Community: Work with a fun, inclusive, and smart team of people as we build a New York City based enterprise software company.
  • For additional information about all of our benefit offerings, check out our Careers page. 

 

Learn from your future colleagues: 

  • Learn more about the next chapter for us, our customers and the future of customer experience here.
  • To find out more about our people and Life At AIQ, be sure to visit our Medium Tech and Life blogs.

Your Interview Journey:

  • Check out this guide for an overview of our interview process. 

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and want to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.

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What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.
In-person revenue kickoff
Flexible work schedule
Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.
Remote work program
For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working
Diversity
Documented equal pay policy
Hiring practices that promote diversity
Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams
Health Insurance + Wellness
Flexible Spending Account (FSA)
Provided through Navia
Disability insurance
Dental insurance
Two plan options through Guardian.
Vision insurance
Provided through Guardian/VSP XPHealth vision discounts
Health insurance
Choice of four EPO & PPO plans through Anthem BCBS
Life insurance
Wellness programs
One Medical Membership, Gym Reimbursement through Anthem BCBS
Mental health benefits
Employee Assistance Program (EAP) Care Concierge Spring Health
Financial & Retirement
401(K)
Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)
Company equity
Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.
Charitable contribution matching
Employee donations of up to $500 per fiscal year will be matched.
Child Care & Parental Leave
Generous parental leave
All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.
Family medical leave
ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).
Vacation + Time Off
Generous PTO
We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.
Paid holidays
Company-wide vacation
Every year the company is closed from December 24th through the 1st of the year for a winter break.
Office Perks
Commuter benefits
Provided through Navia
Company-sponsored outings
Free snacks and drinks
Fully stocked kitchen at 11 Madison Ave.
Some meals provided
Family style and boxed style lunches provided Mon, Wed, Thurs.
Company-sponsored happy hours
Bi-monthly social hours following All Hands Meetings
Meditation space
Mother's room
Professional Development
Job training & conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)
Promote from within
Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

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