We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising.
Join us to lead complex, high-value accounts with a focus on long-term growth, cross-functional alignment, and operational excellence. Sitting within our commercial organisation in London, this role is dedicated to driving the expansion and success of our Social Ads Manager product across the UK/EMEA market.
At this level, you will play a pivotal role in driving account expansion, guiding strategic planning, and ensuring clients realize the full commercial and operational value of the Innovid platform. As a subject matter expert in social marketing, you will manage your own portfolio of business to protect and grow revenue. You will work closely with Sales and Sales Engineering on cross-sell opportunities and multi-solution adoption, while partnering directly with Product on feature launches, enhancements, and client communication. Beyond individual account management, your work will shape how teams deliver across the broader CS organisation through leading cross-functional workstreams and cultivating key stakeholder relationships.
The Impact You'll Make:- Strategic Account Leadership & Growth: Lead complex, high-value client accounts, owning long-term account growth plans and ensuring clients maximize value from our Social Ads Manager platform.
- Commercial Opportunities & Renewals: Identify and drive commercial growth opportunities—owning account renewals in partnership with Client Success leadership, and driving multi-solution adoption and revenue expansion.
- Sales & Sales Engineering Alignment: Collaborate closely with Sales and Sales Engineering on cross-sell opportunities, pitching social capabilities to existing accounts and converting client needs into winning commercial strategies.
- Social Marketing Expertise: Serve as a trusted advisor and social marketing expert, translating social campaign performance and platform capabilities into actionable business insights and strategic growth plans.
- Product Partnership & Communication: Work closely with the Product team on upcoming feature launches and platform enhancements, ensuring seamless client rollouts and effective product messaging.
- Process Improvement & Cross-Functional Workstreams: Lead the implementation of strategic client initiatives, guide process improvements, and spearhead cross-functional workstreams that elevate execution and client experience across the broader CS org.
- Complex Billing & Operational Resolution: Act as a key partner in resolving complex billing issues—collaborating across internal teams to align timelines, delivery, and invoicing, while refining best practices for billing accuracy and consistency.
- Executive Alignment & QBRs: Lead high-level client discussions, QBRs, and executive engagements to articulate strategic value, surface growth opportunities, and mitigate churn risks early.
- Social Marketing Expertise: Deep, fluent expertise in paid social channels, ad formats, and the broader social advertising landscape.
- Commercial & Strategic Acumen: Proven track record of managing a high-value portfolio in a commercial environment, with demonstrated success in driving renewals, revenue expansion, and cross-selling.
- Cross-Functional Leadership: Strong experience collaborating with Sales, Sales Engineering, and Product teams to drive multi-solution adoption and product strategy alignment.
- Organizational & Operational Impact: Ability to lead cross-functional workstreams, establish best practices, and improve operational workflows across teams.
- Stakeholder & Executive Management: Exceptional communication, negotiation, and relationship-building skills to influence senior brand/agency stakeholders and navigate complex business discussions.
- Analytical & Problem-Solving Depth: High level of comfort with data for strategic storytelling, performance analysis, and resolving complex operational or billing challenges.
- Self-Directed & Market-Aware: A proactive leader with strong ownership, capable of driving impact at scale across the UK and EMEA markets.
- Flexible Working (Hybrid)
- 27 days annual leave plus bank holidays
- Private Medical Health Insurance
- Pensions Scheme & Life Insurance
- Budget for professional development costs
- Season Ticket Loan Scheme
- Cycle to work scheme
- Give as you earn
- Eye test & occupational glasses reimbursement
- Classpass
- Nursery Scheme
- Employee Assistance Programme
- Professional development opportunities within our Learning & Development programs
- All of these benefits/perks are effective on the date of hire
We have received reports of individuals posing as Innovid representatives and authorizing work for freelancers. As part of the scam, the freelancers are asked to pay for money transfers before receiving compensation for their work. Please do not engage with anyone on social media or via telegram offering consulting work from Innovid. Carefully check the email address of any solicitor. Non-Innovid email addresses (such as Gmail, Yahoo, etc.) should be ignored. To validate that an offer from our company is legitimate, please contact us at [email protected]
Skills Required
- Deep expertise in paid social channels, ad formats, and the social advertising landscape
- Experience managing high-value client portfolios in a commercial environment
- Proven success driving renewals, revenue expansion, and cross-selling
- Experience collaborating with Sales, Sales Engineering, and Product teams
- Experience leading cross-functional workstreams and improving operational workflows
- Exceptional communication, negotiation, and relationship-building skills
- Ability to influence senior brand and agency stakeholders
- Strong analytical and problem-solving skills, including performance analysis and complex operational or billing issue resolution
- Proactive ownership and market awareness across UK and EMEA markets
What We Do
Innovid powers connected TV (CTV) advertising streaming, personalization, and measurement for the world’s largest brands. Through a global infrastructure that enables data-driven personalization, real-time decisioning, scaled ad serving, and accredited measurement, Innovid offers its clients and partners streamlined solutions that optimize the value of advertising investments across screens and devices. Innovid is an independent platform that leads the market in CTV innovation, powered proprietary technology and exclusive partnerships designed to fuel the future of TV advertising. NYSE: CTV Headquartered in New York City, Innovid serves a global client base through offices across the Americas, Europe, and Asia Pacific.
Why Work With Us
Our family-centric, generous, daring, and unbeatable team is the key to our continued success in our quest to change how audiences experience advertising. We are people first, united through the knowledge, care, passion, and generosity we all share. We are unbeatable with a powerful positive spirit that embraces challenges and change. Join us!
Gallery
.jpg)
