Senior Client Services Manager, Growth

Posted 12 Days Ago
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Los Angeles, CA
In-Office
110K-150K Annually
Senior level
AdTech • Marketing Tech • Analytics
Tatari is a data & analytics company focused on buying and measuring advertising across linear and streaming TV.
The Role
Manage post-sales relationships and campaign execution for SMB clients in TV advertising, optimizing performance based on data-driven insights.
Summary Generated by Built In

Tatari is on a mission to revolutionize TV advertising. Founded in 2016 to help transform the antiquated world of TV advertising through the intelligent application of AI and machine learning, Tatari helps some of the world’s fastest growing brands including Chime, Calm, Tecovas, Manscaped, Saatva, and Liquid I.V., reach their customers using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience, enabling businesses of any size to advertise on TV.

That approach has earned Tatari broad industry recognition, including being named Best CTV AdTech Platform in the 8th annual MarTech Breakthrough Awards, as well as honors from Digiday (Best Connected TV Platform), AdExchanger (Most Innovative TV Advertising Technology), and Business Insider (Hottest AdTech Companies). Tatari has also been recognized as the Best Place to Work by Inc. Magazine. Backed by an executive team of former founders and senior leaders from companies including Shazam, TrueCar, AdapTV, LiveRail, Amazon, Google, Meta, Microsoft, and Yahoo, Tatari continues to scale rapidly as TV advertising enters its next major era.  

Tatari is growing, and we’re looking for a Senior Client Services Manager to join our Growth team. In this role, you will own post-sales relationship management and campaign execution for a portfolio of SMB clients running performance-driven TV and CTV campaigns. You will act as a trusted advisor—leading end-to-end strategy across your clients’ TV journey and translating performance data into actionable insights with measurable outcomes. This is a senior individual-contributor role with a clear path to people management as the team grows.

Responsibilities

  • Own post-sales relationships for SMB and strategic clients, serving as the primary point of contact and trusted advisor to senior and C-level stakeholders.
  • Lead end-to-end TV and CTV strategy, including hands-on media planning, campaign execution, optimization, and performance measurement within Tatari’s proprietary platform.
  • Translate complex performance data into clear insights and deliver performance-led recommendations tied to CPA, CAC, and ROAS outcomes.
  • Serve as a subject-matter expert for Tatari’s platform, TV buying workflows, and measurement capabilities—autonomously managing complex accounts and troubleshooting challenges with minimal guidance.
  • Identify unmet client needs and scaling opportunities by leveraging marketplace insights, campaign data, and a deep understanding of performance marketing dynamics.
  • Collaborate cross-functionally with internal departments to prioritize initiatives, influence best practices, and elevate overall client strategy and execution.
  • Support the development of junior team members through informal mentorship and knowledge sharing, with the opportunity to take on direct people management as the team scales.

Qualifications

  • Bachelor’s degree from a four-year institution, preferably in Business, Economics, Statistics, or Data Analytics.
  • 6+ years of post-sales paid media account management with regular senior- and C-level interaction.
  • 2+ years of hands-on experience buying, trading, or managing campaigns within TV, digital or programmatic platforms (i.e. DSPs).
  • Minimum two years of direct people management experience. 
  • Strong background supporting performance-driven brands or agencies, with demonstrated success optimizing toward CPA, CAC, ROAS, and related business outcomes.
  • Solid understanding of streaming/programmatic advertising ecosystem; bonus for linear TV.
  • Proven ability to analyze performance data, tell a compelling story with insights, and clearly explain technical concepts to non-technical stakeholders.
  • Highly organized, detail-oriented, and comfortable managing multiple clients and priorities in a fast-paced startup environment.
  • Strong presentation, communication, and listening skills, with the confidence to lead client conversations and influence outcomes.
  • Bonus: experience across additional digital channels (SEM, paid social), advanced Excel, and data visualization or reporting expertise.

Benefits:

  • Total compensation ($110,000-$150,000/Annually)
  • Equity compensation
  • Health insurance coverage for you and your dependents
  • Unlimited PTO and sick days
  • Snacks, drinks, and catered lunches at the office
  • Team building events 
  • $1,000 annual continued education benefit
  • $500 WFH reimbursement
  • Monthly lifestyle spending reimbursements
  • FSA and commuter benefits
  • Monthly Company Wellness Day Off
  • Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.


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Top Skills

AI
Digital Advertising
Machine Learning
Performance Marketing
Programmatic Platforms
Tv Advertising
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The Company
HQ: San Francisco, CA
250 Employees
Year Founded: 2016

What We Do

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Fiverr, OneWheel and Chime—grow their business through linear and streaming TV. We combine a sophisticated media buying platform with proprietary analytics to turn TV advertising into an automated, measurable, and digital-like experience.

Our team includes founders and leaders from Google, Microsoft, Stripe, Shazam, Amazon and Facebook. We are growing rapidly as we accelerate our mission to automate the complex landscape of managing and measuring ROI-positive television advertising. We have a long-term goal to make marketing on TV available to businesses of any size.

Why Work With Us

We're honored to have won best workplace awards from both AdAge and Inc Magazine. We are a tight-knit group and we enjoy spending time with each other, whether it’s exploring neighborhood restaurants, or volunteering to support a special cause.

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