The Role
Own and grow senior client relationships for Tesco Media, developing data-powered online and offline advertising solutions. Drive sales pipeline growth, forecasting, negotiation, pitching, and revenue delivery. Translate client challenges into effective media plans, present compelling proposals, and coordinate internal teams and retailer stakeholders. The role requires strong commercial judgment, digital advertising knowledge, consultative selling, and the ability to manage complex relationships in a fast-moving retail media environment.
Summary Generated by Built In
Account Manager
London, UK | Full-time | Hybrid
About dunnhumbydunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.
About Tesco MediaTesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase.
About the RoleWe’re looking for a talented Account Manager who is passionate about working in Retail Media with the UK’s largest retailer. You’ll lead the planning, delivery and reporting of media and measurement campaigns, supporting key client relationships with consultative product and solution recommendations.
Working closely with Sales Client Partners, you’ll combine strong client servicing with analytical and consultative sales skills to build relationships, deliver meaningful business outcomes and support long-term revenue growth.
What You'll Be DoingYou’ll bring together media expertise, customer insight and commercial thinking to help FMCG partners get the most from Tesco Media & Insights.
- Support quarterly and yearly revenue goals and growth strategies for key FMCG partners, guiding media and channel planning across direct clients and their agency partners.
- Use data and insights to deliver innovative retail media activations across the Tesco Media & Insights platform and deepen engagement with stakeholders across Shopper, Brand, Digital, Media, Commerce and Loyalty teams.
- Partner with Sales Client Partners, Media Enablement and Data Analysts to deliver against KPIs and navigate complex, cross-channel projects involving multiple internal and external stakeholders.
- Recommend and oversee client measurement strategies, analysing and presenting results and identifying performance trends that inform optimisation and upsell opportunities.
- Build expertise across the Tesco Media & Insights advertising ecosystem, encouraging channel adoption and confidently challenging client strategy to maximise meaningful business outcomes.
You’ll bring a strong grounding in advertising alongside an enthusiasm for retail media, client partnership and using insight to solve commercial challenges.
- 2+ years’ experience in the advertising industry, gained in media sales, retail media and/or a media agency environment.
- A passion for Retail Media and Tesco Media & Insights products and services, with extensive knowledge of brand, performance and digital marketing ecosystems and performance metrics.
- Strong Excel and PowerPoint skills, with experience working with complex datasets and turning insights into clear, relevant recommendations.
- Confident communication and presentation skills, with a consultative approach that enables you to understand client needs and position solutions in a timely and personalised way.
- A results-driven, adaptable and collaborative approach, with the ability to work effectively across internal teams and succeed in a fast-moving environment.
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.
UK benefits- Hybrid Working: We operate a hybrid working approach, as well as early Friday finishes.
- Flexible Benefits Allowance: Can be used towards selected benefits, with any remaining unused allowance paid into salary or towards pension contributions.
- Healthcare & Protection: Private Medical cover through Vitality (including the option to add partner and/or dependents), Healthcare Cash Plan, Life Assurance cover, Income Protection, Critical Illness cover and access to employee assistance support services.
- Pension: Aviva pension scheme with up to 7.5% employer matching.
- Leave Policies: 25 days annual leave (which increases over time) plus bank holidays, the option to purchase additional leave, and your birthday/name day off. We also offer a range of family leave benefits.
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found here
Skills Required
- Sales and account management experience, ideally in retail, CPG, media, advertising, or a related environment
- Strong understanding of digital advertising and media sales
- Experience in a media agency, brand, ad tech company, retailer, or retail media network
- Proven ability to lead client relationships and navigate complex stakeholder groups
- Commercial judgment, including sales pipeline development, forecasting, negotiation, and meeting targets
- Strong communication and presentation skills
- Consultative approach to understanding client needs and developing relevant solutions
dunnhumby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.
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Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
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Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
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Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.
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The Company
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
