Senior Client Partner - Media

We're ALL in on AI - transforming ourselves into an AI-native organisation while helping our clients do the same. With 24 years of domain expertise, proprietary data partnerships, and industry-leading AI adoption (90% weekly active usage).

As our Senior Client Partner – Media, you'll play a pivotal role in embedding CommBank iQ as a long-term strategic partner to Australia's leading media organisations. This isn't transactional selling - it's about building deep partnerships, driving product adoption, and ensuring media clients consistently realise value from our Media iQ product suite.

You'll sit at the intersection of account management, customer success and partnership, working closely with media owners, publishers and platforms to embed products like Pitch iQ, Measure iQ, Segments iQ and Enrich iQ into commercial planning, sales enablement and measurement workflows.

How You'll Create Impact;

• Own a portfolio of established media clients end-to-end, acting as the primary relationship lead and building trusted connections across media sales, insights, strategy, marketing and senior leadership teams
• Deeply embed CommBank iQ Media products into client planning cycles, go-to-market activity and decision-making - becoming integral to how they operate, sell and measure success
• Translate product outputs into clear commercial narratives that support media monetisation, advertiser outcomes and sales enablement
• Own renewals and account health, driving sustainable growth through deeper product adoption rather than transactional selling
• Proactively identify risks to adoption or value delivery and intervene early, balancing commercial outcomes with long-term partnership trust
• Act as a strong advocate for media client needs internally, contributing to product and delivery priorities through clear feedback and media-led use-case development
• Coordinate across analytics, product, delivery and governance teams to ensure seamless execution for your clients

The Superpowers You'll Be Bringing To The Team

• Partnership depth: You don't manage accounts - you embed yourself in them. You understand your clients' commercial models, audience strategies and data maturity so well that you become an extension of their team.
• Commercial translation: You move fluently between data, insights and business value. Whether explaining product outputs to a media sales team or articulating advertiser outcomes to senior leadership, you make the complex commercially compelling.
• Proactive stewardship: You don't wait for problems to surface. You anticipate risks to adoption, spot opportunities for expanded use cases, and maintain momentum through early intervention and consistent value delivery.
• Stakeholder fluency: You're equally comfortable in a working session with an insights analyst and a strategic conversation with a Chief Commercial Officer. You build trust at every level.

Required Experience And Capabilities

• 4–7 years' experience in account management, client partnerships or customer success roles
• Direct experience working with media owners, publishers, media platforms or media agencies
• Strong understanding of media sales, audience strategy, measurement or advertiser outcomes
• Demonstrated ability to build trusted relationships with both day-to-day operators and senior media leaders
• Track record of driving product adoption and delivering tangible commercial value for clients
• Ability to translate data, insights or product outputs into clear commercial narratives
• Experience managing renewals and account health across a client portfolio
• Degree in a relevant field (e.g., Business, Commerce, Marketing, Media or related discipline)

Highly Regarded

• Experience with analytics, insights, measurement or data platforms used by media organisations
• Experience managing long-term, subscription-based products or platforms
• Familiarity with advertiser measurement, attribution or audience segmentation use cases

Remember – you might not tick all the boxes, but don’t let that from stopping you applying. We’re more interested in how you work, your ability to solve problems and think big.
What could your Quantium Experience look like?
Working at Quantium will allow you to challenge your imagination. You will get to solve complex problems using rigor, precision and by asking great questions – but it also means you can think big, outside the box and push your problem-solving skills to the max.
By Joining The Quantium Team, You’ll Get To

• Forge your path: So many of our team have moved around different teams or offices. You’ll be in the driver’s seat, and we empower you to make your career your own.
• Find your kind: Embrace diversity and connect with your tribe (think foodies, dog lovers, readers, or runners).
• Make an impact: Leave your mark. Your contributions resonate, regardless of your role or rank.
  

But wait, there’s more!
We’ve Got Some Pretty Sweet Perks

• Flexible work arrangements: Achieve work life balance at your own pace with hybrid and flexible work arrangements.
• Remote working: Embrace the opportunity to work outside of your assigned home location for up to 2 months every year.
  

Apply now and let's forge a better, more intelligent world together!