The Role
The Senior Client Partner is responsible for driving sales and business development in Banking and Financial Services, establishing executive relationships and managing client partnerships to ensure customer success and revenue growth.
Summary Generated by Built In
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
The Client Partner position is a key role within the Brillio Customer Success team for the United Kingdom, responsible for driving sales and business development strategies, and executive relationships for Banking and Financial Services Clients.
In this role, the Partner will be responsible for driving superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.
The Partner will act as a “trusted advisor” to his/her client and have a mix of strategic business and technology experience. With Brillio’s strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.
Responsibilities
- Establishing and managing client relationships at all levels
- Establishing and building "trust" and leveraging client context by understanding the client's overall business goals and culture
- Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement and deliver within the account
- Managing the account P&L & high-level delivery responsibility
- Mapping Brillio’ s capabilities and solutions to client’s requirements
- Build newer relationships with multiple pre-eminent BFS brands
Qualifications
- Proven track record of delivering growth with Banking and Financial Services clients (10M+) and driving strategic partnerships
- Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example
- Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights
- Senior executive presence and credibility – possesses an interest and passion toward engaging senior-level executives in grasping and enabling fundamentals of business change
- Excellent communication and facilitation skills
- Exceptional client management skills and business development & delivery experience
- Experience in a global service delivery model
Critical Leadership Qualities:
- Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
- Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
- Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
- Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
- Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
- Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.
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Skills Required
- Proven track record of delivering growth with Banking and Financial Services clients (10M+)
- Working knowledge of Product Engineering, Cloud, Analytics, or Digital technologies
- Senior executive presence and credibility
- Exceptional client management skills and business development experience
- Experience in a global service delivery model
Brillio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brillio and has not been reviewed or approved by Brillio.
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Healthcare Strength — Healthcare is considered comprehensive, including medical coverage for employees and dependents alongside life, disability, and accidental death protections. Feedback suggests these protections are a core strength of the package.
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Leave & Time Off Breadth — Time-off options include paid leave and parental leave, with flexible or ‘flexible PTO’ approaches cited in some contexts. Feedback suggests this breadth helps support work-life balance when team norms permit usage.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings span counseling, financial-management sessions, fitness programs, and travel insurance, plus region-specific extras like discounted IT hardware and work-from-home essentials. Feedback suggests these add-ons enhance perceived value beyond core insurance.
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The Company
What We Do
Brillio is the leader in global digital business transformation, applying technology with a human touch. We help businesses define internal and external transformation objectives, and translate those objectives into actionable market strategies using proprietary technologies. With 2600+ experts and 13 offices worldwide, Brillio is the ideal partner for enterprises that want to quickly increase their core business productivity, and achieve a competitive edge, with the latest digital solutions.
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