Senior Client Director

Posted Yesterday
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Dallas, TX, USA
In-Office
182K-247K Annually
Senior level
Financial Services
The Role
Lead senior relationship manager for a Texas regional portfolio, delivering coordinated investment consulting and client service, driving client retention and regional business development, representing the firm in market outreach, mentoring junior colleagues, and collaborating cross-functionally to meet growth and client satisfaction goals.
Summary Generated by Built In

Firm Overview:

Cambridge Associates (“CA”) is a leading global investment firm. CA’s goal is to help endowments & foundations, pension plans, and ultra-high net worth private clients implement and manage custom investment portfolios that generate outperformance so that they can maximize their impact on the world. Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary portfolio management, and investment consulting.


Headquartered in Boston, Massachusetts, CA has offices in key markets in North America, the United Kingdom, Europe, Asia, and Oceania.  Our worldwide teams ensure our clients benefit from decades of global presence, local expertise, and relationships with the top global investment managers across the world.  For more information, please visit www.cambridgeassociates.com.


Job Description Summary:

The Client Director, Texas Region will serve as a senior relationship leader for a diverse portfolio of clients, working closely with investment and cross-functional teams to deliver high-quality, coordinated, and strategic service aligned with client objectives. The successful candidate will bring strong relationship management, commercial judgment, and business development capabilities, along with the ability to represent Cambridge Associates effectively across the Texas market.

Job Description:

Key Responsibilities

Client Relationship Management & Retention

  • Serve as the primary senior relationship manager for a portfolio of clients served through the Dallas office, spanning families, endowments, foundations, pensions, and other institutional clients.
  • Build and maintain trusted, long-term relationships with client decision-makers and key stakeholders.
  • Partner closely with investment directors and broader client teams to deliver thoughtful, coordinated, and high-quality client service.
  • Lead client engagement activities, including regular meetings, issue resolution, and feedback discussions.
  • Maintain a high level of client satisfaction, engagement, and retention across the regional client base.
  • Identify evolving client needs and bring forward relevant firm capabilities and solutions.

Strategic Client Leadership & Advocacy

  • Serve as a senior advocate for clients within the firm, helping ensure alignment, responsiveness, and excellent execution across internal teams.
  • Translate complex investment concepts and firm recommendations into clear, actionable communication for diverse client audiences.
  • Support clients in navigating strategic decisions by bringing insight, judgment, and a strong understanding of their objectives and constraints.
  • Provide market feedback and client perspective to internal stakeholders to help inform broader commercial and service strategies.

Business Development – Texas Region

  • Lead the development of Cambridge Associates’ business development strategy for the Texas region.
  • Take responsibility for executing against the regional business development vision, including prioritizing opportunities, cultivating relationships, and advancing prospective client conversations.
  • Represent Cambridge Associates in the Texas market through meetings, networking, industry events, and other relationship-building activities.
  • Identify opportunities to expand the firm’s presence across all relevant client segments in the region.
  • Support proposal development, finalist presentations, and onboarding activities for new clients.
  • Contribute to thoughtful market coverage plans and help drive sustainable growth in the region.

Cross-Functional Collaboration & Leadership

  • Work collaboratively with colleagues across investment, business development, marketing, operations, and other functions to deliver an integrated client experience.
  • Share best practices and help strengthen collaboration across Global Client Solutions teams.
  • Mentor and support junior colleagues involved in client service and relationship management efforts.

Performance Management & Reporting

  • Maintain disciplined pipeline, relationship, and activity tracking in firm systems.
  • Report on client engagement, retention, business development progress, and regional market activity to senior leadership.
  • Help drive outcomes aligned with firm goals for client retention, growth, and market presence in Texas.

Qualifications

  • Bachelor’s degree required; advanced degree and/or relevant professional designation preferred.
  • 12+ years of experience in client relationship management, business development, investment consulting, or a related field.
  • Demonstrated success managing sophisticated client relationships and contributing to new business growth.
  • Experience working with a broad range of client types, including family, nonprofit, and institutional investors.
  • Strong understanding of investment concepts and the ability to work effectively with investment professionals and clients on complex topics.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and build credibility across internal and external stakeholders.
  • Proven ability to operate collaboratively, strategically, and with sound judgment in a matrixed organization.
  • Strong organizational and execution skills, with the ability to manage multiple priorities effectively.
  • Willingness to travel across Texas and, as needed, more broadly.

Base salary range for this role:

Pay Range Minimum:

181500

Pay Range Maximum:

246800

In addition to the listed salary range, this position is eligible for an annual performance-based bonus and a comprehensive, competitive benefits package. Actual placement within the stated salary range will be determined based on factors such as skills, experience, and qualifications, as well as internal equity.

The firm is committed to the concept and practice of equal employment opportunity and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

Skills Required

  • Bachelor's degree
  • 12+ years of experience in client relationship management, business development, investment consulting, or related field
  • Demonstrated success managing sophisticated client relationships and contributing to new business growth
  • Experience working with families, nonprofit, and institutional investors
  • Strong understanding of investment concepts and ability to work with investment professionals on complex topics
  • Excellent communication, presentation, and interpersonal skills with ability to influence stakeholders
  • Proven ability to operate collaboratively, strategically, and with sound judgment in a matrixed organization
  • Strong organizational and execution skills, ability to manage multiple priorities
  • Willingness to travel across Texas and, as needed, more broadly
  • Advanced degree and/or relevant professional designation

Cambridge Associates Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cambridge Associates and has not been reviewed or approved by Cambridge Associates.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with plans that cover nearly everything including alternative medicines. The broader health, dental, and vision offering is positioned as generous and locally competitive with substantial employer support.
  • Parental & Family Support Parental leave is positioned as fully paid upon hire, alongside broad leave and time-off policies. Backup child, elder, and pet care adds practical support for caregiving responsibilities.
  • Retirement Support Retirement benefits include employer contributions, with references to matching in some plan descriptions. Employer-paid life and disability coverage further strengthens the financial protection portion of the package.

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The Company
HQ: Boston, MA
1,621 Employees
Year Founded: 1973

What We Do

We are a global investment firm and aim to help endowments & foundations, pension plans, and high net worth private clients implement and manage custom investment portfolios that generate outperformance and enable them to maximize their impact on the world. Working alongside its early clients, Cambridge Associates pioneered the strategy of high-equity orientation and broad diversification, which since its inception in the 1980s has been a primary driver of performance for institutional investors. Today, we deliver a range of portfolio management services, including outsourced CIO, non-discretionary portfolio management, investment staff extension, and asset class mandates. Cambridge Associates maintains offices in major financial centers across the globe, with headquarters in Boston, MA. Working with some of the world’s most sophisticated institutional investors, we bring a deep knowledge of portfolio management best practices to the clients we serve, and select our colleagues with great attention to their potential to become a valuable member of a collaborative, intelligent and hard-working team.

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