Senior Client Account Manager

Job Posted 13 Days Ago Posted 13 Days Ago
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London, Greater London, England
Mid level
Social Media • Software
We serve the public conversation. We believe real change starts with conversation.
The Role
The Senior Client Account Manager will collaborate with advertisers to develop campaigns, manage relationships, resolve issues, and mentor team members while optimizing advertising programs.
Summary Generated by Built In

Location: London (onsite)

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X is creating a world-class team of media professionals, and seeking an experienced Account Manager to develop our business with advertisers and their agencies.Responsibilities

  • Collaborating with FTSE 100 advertisers to understand their objectives, recommending best practices, and developing effective campaigns
  • Educate and consult to demonstrate how to use X’s advertising products, best practices, and how to develop effective campaigns.
  • Executing, optimizing, and analyzing advertising programs using internal tools and dashboards.
  • Resolving campaign issues in a timely and productive manner, and identifying and implementing process improvements
  • Managing contracts and renewals, and assisting our Sales Finance organization with payables and collections
  • Providing feedback to our product and tools teams to help us scale our advertising platform
  • Mentoring new team members as our organization grow

Requirements

  • 3+ years of experience managing digital marketing programs for advertisers or their agencies
  • Demonstrated ability to create, develop, and enhance customer relationships
  • Ability to manage large customer relationships and manage through conflict, driving groups to business decision
  • Proven track record translating marketing objectives into results for advertisers. Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers.
  • Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues
  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
  • Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate
  • BA / BS degree or equivalent experience

Top Skills

Advertising Products
Digital Marketing Tools
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The Company
HQ: San Francisco, CA
1,500 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

We serve the public conversation. We believe real change starts with conversation. That’s why it matters to us that people have a free and safe space to talk. We put people first. Be you, really. That’s how we build trust. Together we’re creating a culture that’s supportive, respectful, and a pretty cool vibe. Sure, we’re not perfect, we’re people. But we’re open and honest about who we are and what we do.

Why Work With Us

Life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

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