Senior Change Manager

Posted 3 Days Ago
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Mangere, Auckland, NZL
Hybrid
Senior level
Food • Retail
The Role
Lead change strategy and delivery for a complex wholesale transformation programme. Develop impact assessments, stakeholder maps, readiness and transition plans, adoption measures, and communications materials. Support leaders and frontline teams through operational, process, and systems changes while tracking readiness, engagement, risks, and issues. The role requires influencing senior stakeholders, coordinating across programme, HR, legal, IT, communications, and operations teams, and embedding sustainable new ways of working.
Summary Generated by Built In

2-year fixed-term opportunity

 

Ko wai mātou – About us   

Kia ora. We’re Foodies. You know Gilmours, New World, PAK’nSAVE, and Four Square, right? That’s us!

Gilmours is 100% NZ Owned and Operated serving thousands of businesses and organisations across the North Island for the food and beverages they need to grow their business.Gilmours is your one-stop Foodservice shop with Butchery, Produce, Chilled & Frozen, Grocery, General Merchandise, Consumables, Beverages and Liquor.

We’re about to embark on an exciting wholesale transformation programme, supporting a major transition and the future growth of our network.

 

Te Tūranga – About the role

As we embark on this 2-year journey, we are starting to build the team to support delivery and are looking for a Senior Change Manager to lead the change activity.

You’ll support a complex wholesale transition programme, helping our people, customers and stakeholders move through change with clarity and confidence. 

This is a senior leadership role within our Wholesale Customer & Transformation team, reporting to the Head of Customer & Transformation. Working alongside programme, operational, HR, legal, IT, communications and frontline leaders, you’ll shape, land and embed practical change across the business. 

In this role, you will:

  • Lead the change strategy, planning and delivery for the project 
  • Develop practical change plans, impact assessments, stakeholder maps, readiness activities and adoption plans. 
  • Own the change readiness plan, including transition milestones, leadership alignment, branch readiness and adoption measures. 
  • Support leaders to understand what is changing, what decisions are needed and how to guide their teams through the transition. 
  • Create clear, practical materials that bring new ways of working, process changes and stakeholder impacts to life. 
  • Track readiness, adoption, engagement, issues and transition risks, stepping in where decisions or additional support are required. 
  • Use feedback and lessons learned to continually strengthen the change approach. 

 

This role will be based in Auckland at our Support Centre, Landing Drive and will involve some overnight travel.

 

He kōrero mōu – About you

You’re a pragmatic and influential senior change leader who can bring structure to complexity while keeping people at the heart of delivery. You’re comfortable operating independently, building trusted relationships and working across executive, project, operational and frontline audiences. 

We’d love to hear from you if you bring: 

  • Significant experience leading complex organisational change, ideally across mergers, acquisitions, operating model change, business integration, systems change or large-scale transition programmes. 
  • Strong stakeholder management, communication and facilitation skills. 
  • Hands-on experience developing change impact assessments, transition plans, readiness reporting, communications inputs and adoption measures. 
  • The confidence to influence senior stakeholders while staying connected to the practical realities of change on the frontline. 
  • Experience in wholesale, retail, supply chain, foodservice or a similarly operational environment would be an advantage. 

 

Ngā painga - What we offer   

  • Flexible ways of working and additional leave options to support life both in and outside of work
  • Discounts across our Foodies store network, fuel savings, free parking, on site mini mart and fantastic café with subsidised meals
  • Access to industry-leading learning, development, mentoring, and career growth opportunities
  • Health and wellbeing support, including wellness resources, flu vaccinations, health checks, and gym discounts
  • A fun, inclusive culture where you'll be recognised, celebrated, and connected through our people networks, events, and community initiatives

 

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

 

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

 

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to  [email protected].  Accessibility support could include interview location, sign language interpreter, assistive technology.

 

 

 

Skills Required

  • Significant experience leading complex organisational change, ideally involving mergers, acquisitions, operating model change, business integration, systems change, or large-scale transition programmes
  • Strong stakeholder management, communication, and facilitation skills
  • Hands-on experience developing change impact assessments, transition plans, readiness reporting, communications inputs, and adoption measures
  • Ability to influence senior stakeholders while remaining connected to frontline change realities
  • Experience in wholesale, retail, supply chain, foodservice, or a similar operational environment
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The Company
HQ: Christchurch
2,017 Employees
Year Founded: 1922

What We Do

Foodies is a cooperative, made up of 22,000 kiwis just like you, working hard to make sure New Zealanders get more out of life. Chances are you have been one of our customers, we serve more than 1.4 million kiwis each week through our PAK’nSAVE, New World, Four Square and Gilmours stores. We have more than 350 stores up and down the North Island, from Houhora in the far north, to Island Bay in the coolest little capital in the world. And we have support centres in Auckland, Palmerston North and Wellington. Check out www.foodstuffs.careers to hear our people talk about what they do, why they do it, and to hear about some of the coolest career opportunities in NZ.

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