Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.
Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.
About the Role:Crusoe is seeking a Senior Business Systems Administrator to lead the configuration, optimization, and daily administration of our key Customer Relationship Management platforms, including Salesforce, HubSpot, Zendesk, and Gainsight. In this role, you'll work closely with internal teams across Sales, Marketing, and Customer Success to ensure scalable, user-friendly systems that drive go-to-market success.
This is a hands-on role that requires both technical expertise and strong stakeholder engagement. You will be a system owner and trusted partner, driving improvements that make our revenue teams more effective and our customer data more actionable.
What You'll Be Working On:CRM Administration: Maintain stability, data integrity, and performance across all CRM systems, including Salesforce and HubSpot.
Technical Support & Issue Resolution: Manage system requests and tickets, resolve bugs, and process user access and configuration changes.
Stakeholder Partnership: Engage with Sales, Marketing, and Customer Success to identify process gaps and translate needs into scalable solutions.
Customization & Enhancements: Design and implement platform customizations and automation workflows that align with business needs.
Documentation & Training: Create and maintain system documentation, process diagrams, and user training content to promote adoption and best practices.
System Upgrades: Manage CRM release cycles—review new features, coordinate testing, and deploy updates into production.
Integration Support: Partner with cross-functional teams to support integrations between CRM and other business systems such as ERP and Marketing Automation.
Performance Tracking: Monitor and report on CRM OKRs and ensure system health metrics are aligned with business goals.
Best Practices: Stay up-to-date on CRM trends, tools, and certifications to inform platform decisions.
5+ years of experience as a Business Systems Administrator or in a similar systems-focused role
3+ years of hands-on experience with CRM platforms (Salesforce, HubSpot, etc.)
Strong understanding of CRM processes: lead, opportunity, contact, and account management
Experience managing data integrity, system upgrades, and platform integrations
Excellent communication skills—able to work across teams and explain technical concepts simply
Self-starter who thrives in fast-paced environments and adapts quickly to changing priorities
Experience with ticketing tools (e.g., Jira) and documentation platforms
Salesforce Administrator certification is a plus
Hybrid work schedule
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental LeavePaid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $200/month
Compensation will be paid in the range of $155,000 – $185,000 per year + Bonus. Restricted Stock Units are included in all offers. Final compensation is determined by a combination of factors including location, candidate experience, and alignment with internal equity and market benchmarks.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Crusoe Energy Systems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crusoe Energy Systems and has not been reviewed or approved by Crusoe Energy Systems.
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Fair & Transparent Compensation — Pay is considered competitive in many tech and product roles, with strong total compensation where equity and bonuses are part of the package. Title‑specific benchmarks indicate upper‑market ranges for senior software/product positions, though amounts vary by location.
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Healthcare Strength — Health benefits include comprehensive medical, dental, and vision coverage, with additions like employer HSA contributions, telehealth access, and mental‑health support (e.g., Calm). Descriptions across postings present a mature healthcare offering for a growth‑stage company.
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Leave & Time Off Breadth — Paid time off, paid holidays, and paid parental leave are repeatedly listed, with some roles noting unlimited or generous vacation. These elements are consistently visible in job ads and benefit summaries.
Crusoe Energy Systems Insights
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What We Do
Crusoe is on a mission to eliminate routine flaring of natural gas and reduce the cost of cloud computing. We are passionate about our goals to help the oil industry operate more efficiently, achieve better relationships with communities and regulators, and improve environmental performance. Crusoe repurposes otherwise wasted energy to fuel the growing demand for computational power in the expanding digital economy.
Why Work With Us
Crusoe has five core values with each value grounded in a set of actionable practices. The combination of philosophical values and actionable practices creates a decision-making framework for each employee to achieve success at Crusoe.
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