Senior Business System Analyst - Digital/ Public Sites

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Building a World-Class, Diverse and Inclusive Technology Team at TD

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Business Systems Analysis covers a mandate that includes (but isn’t limited to) proposing technical systems to accomplish business requirements enterprise-wide. These experts build relationships with business partners and other groups of diverse subject matter experts and stakeholders (both internal and external) to:

• Plan + Elicit + Analyze + Document + Communicate +Manage system requirements;

• Assess client needs and recommend the right technology; and

• Offer operational and process-related analysis and support.

There’s room to grow in all of it.

About This Role

We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here’s some of what you may be asked to perform:

• Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.

• Define, document and translate business requirements into detailed functional specifications, taking into account non-functional requirements.

• Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.

• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.

• Participate in quality management reviews, including designs, prototypes and other requirements work products.

• Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.

• Provide operational and process-related analysis and support.

• Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.

• Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in TD services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.

• Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements.

• Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.

Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• Undergraduate Degree or Technical Certificate.

• 5+ years as a Business Systems Analyst

• 3+ years in the financial industry.

• Strong knowledge / experience with Data Flows, Integrations and ETLs

• Experience working independently as the BSA or system analyst.

• Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments.

• Experience in Scaled Agile Methodology

• Experience in web applications development – especially public sites is an asset

• Experience in Github Copilot/ M365 copilot for requirement elicitation and documentation is an asset.

• Experience in any other Credit Banking applications or Business/Retail Banking applications is an asset

• Advanced to Expert knowledge of system analysis process and techniques

• Advanced to Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules.

• Advanced to Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and project management

Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.

• Learn voraciously, stretch your thinking,

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

#li-tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):