The Role
Analyzes business processes and workflows, identifies and prioritizes AI use cases, translates business needs into technology requirements, develops business cases, and supports change management, governance, stakeholder engagement, workshops, adoption planning, and transformation initiatives for the U.S. Secret Service.
Summary Generated by Built In
Make a difference here.
UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as-code platform combines technology innovation and human expertise to make advanced real-time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams.
By creating continuously optimized identification, detection, and resilience from today’s dynamic threat landscape, UltraViolet Cyber provides both managed and custom-tailored unified security operations solutions to the Fortune 500, Federal Government, and Commercial clients. UltraViolet Cyber is headquartered in McLean, Virginia, with global offices across the U.S. and in India.
UVCyber seeks a Senior Business Process Consultant for the United States Secret Service (USSS) contract supporting the Department of Homeland Security. This strategic, transformation-focused role offers a unique opportunity to drive national security outcomes by bridging technology innovation and operational excellence within the USSS Office of the Chief Information Officer.
As the Business Process Consultant, you'll be the critical link between mission operations, technology transformation, and AI-enabled innovation. You'll analyze current-state processes, identify improvement opportunities, and translate business needs into actionable technology requirements and AI use cases—particularly where artificial intelligence can drive efficiency, automation, and better decision-making. You'll play a vital role in standing up the USSS AI Team by identifying and documenting AI use cases, building the AI Use Case Repository, supporting the AI-PMO through change management and stakeholder engagement, and ensuring AI initiatives align with mission needs.
Working across OCIO divisions and with field stakeholders, you'll document workflows, develop change management strategies, create transformation playbooks, and design frameworks enabling successful adoption of AI capabilities. This role requires analytical rigor combined with organizational change expertise and stakeholder empathy for a program of national importance.
What You'll Do:
- Analyze business processes and operational workflows across OCIO divisions and field operations to identify opportunities where AI can improve efficiency, decision-making, automation, and mission outcomes
- Identify, document, and prioritize AI use cases through stakeholder interviews, workshop facilitation, and operational analysis; build and maintain comprehensive AI Use Case Repository
- Translate business needs into prioritized AI use cases, requirements, and measurable outcomes to inform the AI Strategy, 3-Year Roadmap, and AI Team priorities
- Develop business cases for AI initiatives quantifying expected benefits, resource requirements, implementation timelines, and success metrics
- Support AI-PMO operations by providing business analysis, stakeholder engagement, and change management expertise for AI initiatives -Document as-is and to-be process maps, create business cases, and define KPIs to track AI implementation and transformation outcomes
- Support organizational change management activities including impact assessments, readiness evaluations, and adoption planning for AI and technology transformation initiatives -Facilitate cross-functional engagement with Cyber, Infrastructure, Mission Delivery, Business Support, and field stakeholders to ensure AI initiatives align with mission priorities
- Facilitate workshops, design thinking sessions, AI ideation sessions, and collaborative problem-solving activities
- Create communications materials, training content, and knowledge transfer assets supporting AI adoption; incorporate user feedback and lessons learned into playbooks
- Support AI governance activities by documenting AI use case approval processes, decision criteria, and prioritization frameworks
What You've Done:
- Master’s degree + 7 years of experience in business process consulting, business analysis, or organizational change management; equivalencies considered (16 years of experience with no degree, AA + 12 years' experience, BA/BS + 10 years)
- Ability to obtain a Public Trust clearance
- Demonstrated expertise in business process analysis, process improvement methodologies (Lean, Six Sigma), and workflow optimization
- Proven experience translating business requirements into technology solutions and use cases
- Strong change management capabilities with experience developing and executing change strategies
- Experience facilitating workshops and engaging diverse stakeholders to identify improvement opportunities
- Excellent facilitation, communication, and stakeholder management skills * Ability to document complex processes and requirements in clear, actionable formats Desired
- Professional certifications (CBAP, Lean Six Sigma, PMP)
- Experience supporting federal government or DHS transformation initiatives
- Familiarity with AI/ML technologies and how they enable business process automation
- Experience identifying and documenting AI use cases in enterprise or government environments
- Experience with Agile business analysis techniques and user story development
- Prior experience in law enforcement, protective services, or national security environments
- Knowledge of AI ethics, responsible AI principles, and federal AI guidance
What We Offer:
- 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
- Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
- Group Term Life, Short-Term Disability, Long-Term Disability
- Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness
- Participation in the Discretionary Time Off (DTO) Program
- 11 Paid Holidays Annuall
We sincerely thank all applicants in advance for submitting their interest in this position. We know your time is valuable.
UltraViolet Cyber welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
If you want to make an impact, UltraViolet Cyber is the place for you!
Skills Required
- Master’s degree and 7 years of experience in business process consulting, business analysis, or organizational change management; equivalencies include 16 years without a degree, an associate degree plus 12 years, or a bachelor’s degree plus 10 years.
- Ability to obtain a Public Trust clearance.
- Expertise in business process analysis, Lean, Six Sigma, process improvement, and workflow optimization.
- Experience translating business requirements into technology solutions and use cases.
- Experience developing and executing organizational change strategies.
- Experience facilitating workshops and engaging diverse stakeholders.
- Excellent facilitation, communication, and stakeholder management skills.
- Ability to document complex processes and requirements in clear, actionable formats.
- Professional certification such as CBAP, Lean Six Sigma, or PMP.
- Experience supporting federal government or Department of Homeland Security transformation initiatives.
- Familiarity with AI and machine learning technologies for business process automation.
- Experience identifying and documenting AI use cases in enterprise or government environments.
- Experience with Agile business analysis techniques and user story development.
- Prior experience in law enforcement, protective services, or national security environments.
- Knowledge of AI ethics, responsible AI principles, and federal AI guidance.
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The Company
What We Do
Unified Security Operations, Delivered. We tear down the walls between red and blue teams & address risk exposure when it’s discovered—not weeks later. UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as- code platform combines technology innovation and human expertise to make advanced real time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams. By creating continuously optimized identification, detection and resilience from today’s dynamic threat landscape, UltraViolet Cyber provides both managed and custom-tailored unified security operations solutions to the Fortune 500, Federal Government, and Commercial clients. UltraViolet Cyber is headquartered in McLean, Virginia with global offices across the U.S. and in India.
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