Senior Business Operations Manager

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

Embedded within our Operations, Data Center Infrastructure, and Cloud teams, the Senior Business Operations Manager will spearhead critical initiatives and provide support for Crusoe’s highest strategic and operational priorities. This role will be highly demanding and deeply rewarding, offering the opportunity to work on challenging, complex problems in a dynamic environment. Your work will directly impact some of the largest and most important Artificial Intelligence and Infrastructure projects in the world.

The ideal candidate is seeking an opportunity to invest themself into an extremely fast paced, high velocity, and rapidly evolving role. Candidates should possess elite skills in analysis, project management, communication and interpersonal influence. Commercial savvy and common sense are required, operational and/or engineering skills are a major plus. Candidates must have a passion for Crusoe’s mission and desire to be part of a tight-knit and enthusiastic team.

What You’ll Be Working On:

• Planning, deployment and operation of some of largest capital projects in the world, involving billions of dollars of data center infrastructure and related IT hardware and energy systems

• Development and rollout of internal systems to facilitate operational excellence and continuous improvement across Crusoe

• Business development and commercial operations across energy, data center, and technology markets

• Preparation and execution of key initiatives and operations, for example:

  • Quantitative and qualitative analysis of key decisions 

  • Management of various projects and initiatives

  • Development of presentation materials to inform and influence key stakeholder groups internally and externally 

• Planning, development and implementation of operational processes and systems that enable Crusoe’s growth while delivering on our core mission

• Creation and implementation playbooks and standard operating procedures

• Development and management Root Cause and Corrective Action (RCCA) Systems

• Implementation of processes to clarify roles and responsibilities and improve decision making (e.g., RACI / RAPID) 

• Follow-through and operational implementation of new processes, including a feedback loop for continuous improvement and refinement

• Identification of hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with those business leaders to drive efficiency 

• Development, execution, and tracking OKRs and KPIs in partnerships with team leaders

What You’ll Bring to the Team:

• Bachelor's degree - engineering, business, science or a related field preferred

• 10+ years of experience in management consulting, business operations, venture capital, private equity, or as a founder

• Ability to travel 30% of the time domestically and internationally

• Able to break down complex business challenges using first-principles thinking

• Excellent written and verbal communication skills

• Ability to operate at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors  

• Strong understanding of technical project management principles and practices

• Ability to work independently and as part of a team

• Ability to manage multiple projects simultaneously

• Proven track record of success in a fast-paced, dynamic environment

• This role is required to be onsite in our San Francisco, CA office 5 days/week

Benefits:

• In-office work schedule 

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid Commuter FSA benefit of $200 per month

Compensation Range

Compensation will be paid in the range of $180,000 - $219,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Compensation Range: $150K - $180K