Senior Business Intelligence Engineer - Support

| San Francisco, CA, USA +80 more | Remote | Hybrid
Employer Provided Salary: 139,000-245,400 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description
The Business Intelligence (BI) Team at Cash App enables our teams to make impactful business decisions through data architecture, modeling, pipeline tooling and dashboarding. As a Senior BI Engineer at Cash App, you will work with Analysts, Data Scientists, Software Engineers and Product Managers to lay the foundation for analyzing our large, unique dataset. We are an extremely data-driven team - from understanding our customers, managing and operating our business, to informing product development. You will build, curate, document, and manage key datasets and ETLs to increase the effectiveness of the entire team.
You will:

  • Create brand new and optimize existing data models for Customer Support (CS) organization
  • Build reusable frameworks that improve the reliability and scalability of our ETLs
  • Teach (and encourage) others to self-serve while building tools that make it simpler and faster for them to do so
  • Mentor and coach team members to improve their designs and solutions
  • Promote data, analytics, and data model design best practices
  • Work to influence the greater CS org to create an amazing data environment


Qualifications
You have:

  • Background/knowledge in Computer Science, Applied Math, Engineering, Stats, Physics, or a something comparable
  • 7+ years of industry experience building complex, scalable ETLs for a variety of different business and product use cases
  • Extensive work with ETL orchestration and workflow management tools like Airflow, Prefect
  • An interest in advancing Cash App's vision of building products for economic empowerment - this should be something that legitimately excites you


Technologies we use and teach:

  • Snowflake, Redshift, PostgreSQL and/or other DBMS platforms
  • Airflow, Looker and Tableau
  • Python / Java


Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $163,600 - USD $245,400
Zone B: USD $155,400 - USD $233,200
Zone C: USD $147,300 - USD $220,900
Zone D: USD $139,000 - USD $208,600


    To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
    Full-time employee benefits include the following:

    • Healthcare coverage (Medical, Vision and Dental insurance)
    • Health Savings Account and Flexible Spending Account
    • Retirement Plans including company match
    • Employee Stock Purchase Program
    • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
    • Paid parental and caregiving leave
    • Paid time off (including 12 paid holidays)
    • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
    • Learning and Development resources
    • Paid Life insurance, AD&D, and disability benefits


    These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
    We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
    We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
    Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
    Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
    While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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    Candidate Location Eligibility:
    Albuquerque, NM
    Ann Arbor, MI
    Atlanta, GA
    Austin, TX
    Baltimore, MD
    Baton Rouge, LA
    Birmingham, AL
    Boise, ID
    Boston, MA
    Buffalo, NY
    Charleston, SC
    Charlotte, NC
    Chicago, IL
    Cincinnati, OH
    Cleveland, OH
    Colorado, CO
    Columbus, OH
    Dallas-Fort Worth, TX
    Dayton, OH
    Des Moines, IA
    Detroit, MI
    Fayetteville-Springdale-Rogers, AR
    Greensboro, NC
    Hampton Roads, VA
    Hartford, CT
    Houston, TX
    Huntsville, AL
    Indianapolis, IN
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    Kansas City, MO
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    Nashville, TN
    New Orleans, LA
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    Omaha, NE
    Orlando, FL
    Other US Location
    Palm Bay-Melbourne-Titusville
    Pensacola, FL
    Peoria, IL
    Philadelphia, PA
    Phoenix – Mesa – Scottsdale, AZ
    Pittsburgh, PA
    Portland, ME
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    Tallahassee, FL
    Tampa Bay, FL
    Tucson, AZ
    Tulsa, OK
    Washington DC
    Wichita, KS
    Wilmington, NC

    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
    • People Operations
      • C#Languages
      • C++Languages
      • CSSLanguages
      • DartLanguages
      • JavaLanguages
      • JavascriptLanguages
      • KotlinLanguages
      • Objective-CLanguages
      • PHPLanguages
      • PythonLanguages
      • RLanguages
      • RubyLanguages
      • RustLanguages
      • SassLanguages
      • SqlLanguages
      • SwiftLanguages
      • TypeScriptLanguages
      • ReactLibraries
      • TensorFlowFrameworks
      • MySQLDatabases
      • SnowflakeDatabases
      • AWS (Amazon Web Services)Services
      • Google AnalyticsAnalytics
      • LookerAnalytics
      • TableauAnalytics
      • CanvaDesign
      • FigmaDesign
      • IllustratorDesign
      • MiroDesign
      • PhotoshopDesign
      • SketchDesign
      • AirtableManagement
      • AsanaManagement
      • BasecampManagement
      • ConfluenceManagement
      • Google DriveManagement
      • Google DocsManagement
      • Google SlidesManagement
      • JIRAManagement
      • NotionManagement
      • HootsuiteCMS
      • DocuSignCRM
      • DriftCRM
      • SalesforceCRM
      • SalesLoftCRM
      • SendGridEmail
      • MarketoLead Gen
      • ZoomInfoLead Gen
      • Google HangoutsCollaboration
      • SlackCollaboration
      • AsanaProject Management
      • BasecampProject Management
      • TrelloProject Management
      • NotionProject Management

    An Insider's view of Cash App

    How would you describe the company’s work-life balance?

    I’ve always believed that the future of work is remote, and I think that being distributed is something that all organizations will embrace moving forward. I treasure that flexibility. My mornings are dedicated to family - my wife and 6 month old baby – and afternoons and evenings are for working. This works really well for me.

    Laurence

    Bitcoin Operations Lead

    How does the company support your career growth?

    For most people, growth and development happens at a really gradual pace. Here it happens really fast! Six months is a long time for us. Our growth has really helped people realize a lot of their career goals that they didn’t think they were going to be able to achieve anywhere else or, at least, not in the next 10 years. It's so empowering to see!

    April

    Site Lead

    What makes someone successful on your team?

    Most of the people that I see interested in Cash App are attracted to the growth mindset we have. We’re looking for people who are willing to make mistakes, learn, and teach other people.

    Alec

    Android Developer

    What are Cash App Perks + Benefits

    Cash App Benefits Overview

    While we each find passion in what we do, we know that there are life priorities outside of work that will always take precedent. To help you achieve your goals and find balance in your life, we offer a number of benefits to keep you healthy and well in all aspects of your life. From ergonomics to mental health benefits, financial planning resources to fitness reimbursements, we make sure you and your family have what you need to take care of your whole selves.

    Culture
    Volunteer in local community
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Employee resource groups
    Employee-led culture committees
    Hybrid work model
    Flexible work schedule
    Remote work program
    Diversity
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Diversity employee resource groups
    Hiring practices that promote diversity
    Diversity recruitment program
    Health Insurance + Wellness
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Mental health benefits
    Wellness days
    Abortion travel benefits
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee stock purchase plan
    Performance bonus
    Pay transparency
    Child Care & Parental Leave
    Childcare benefits
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Restricted work hours
    Return-to-work program post parental leave
    Fertility benefits
    Vacation + Time Off
    Unlimited vacation policy
    Generous PTO
    Paid volunteer time
    Paid holidays
    Paid sick days
    Flexible time off
    Floating holidays
    Bereavement leave benefits
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Recreational clubs
    Relocation assistance
    Fitness stipend
    Meditation space
    Mother's room
    Professional Development
    Job training & conferences
    Lunch and learns
    Promote from within
    Mentorship program
    Online course subscriptions available
    Customized development tracks
    Personal development training
    Virtual coaching services
    Apprenticeship programs

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