The Role
Owns the Business Intelligence and Revenue Assurance programs, including data extraction, modeling, operational dashboards, reporting, rate and volume analysis, and gross-margin integrity. Analyzes large datasets to identify trends, anomalies, revenue leakage, cost opportunities, and performance improvements. Partners with stakeholders to implement controls, policies, regulatory changes, process improvements, and organizational projects across billing and operational functions.
Summary Generated by Built In
About Metergy Solutions Inc. (“Metergy”)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the third consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Metergy office location is in Markham but will be moving to North York toward the end of 2026!
Position Summary
The Business Intelligence analyst is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.
Key Responsibilities:
• Extract, clean, and analyze large volumes of data to identify trends, patterns, and insights.
• Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
• Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
• Provided monthly management insight for performance opportunities, financial Rate and Volume variance analysis to help identify resource allocation opportunities
• Accountable for understanding regulation changes and launching organizational projects to implement changes in all impacted areas in submetering (includes non-responsible departments)
• Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance
• Monitor daily performance against key metrics to identify opportunities and anomalies
• Constantly review current operational processes and be a strategic partner in making recommendations for improvements
• Work with all departmental owners to implement and ensure controls are in place to support the lead to cash process for all (billing model) revenue streams
• Develop and champion revenue leakage issues across organization by engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization
• Stay updated on the latest trends in Business Intelligence, data analytics and emerging technologies
• Evaluate and incorporate new tools or techniques that could enhance BI capabilities.
• Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
• Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
• Provided monthly management insight for performance opportunities, financial Rate and Volume variance analysis to help identify resource allocation opportunities
• Accountable for understanding regulation changes and launching organizational projects to implement changes in all impacted areas in submetering (includes non-responsible departments)
• Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance
• Monitor daily performance against key metrics to identify opportunities and anomalies
• Constantly review current operational processes and be a strategic partner in making recommendations for improvements
• Work with all departmental owners to implement and ensure controls are in place to support the lead to cash process for all (billing model) revenue streams
• Develop and champion revenue leakage issues across organization by engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization
• Stay updated on the latest trends in Business Intelligence, data analytics and emerging technologies
• Evaluate and incorporate new tools or techniques that could enhance BI capabilities.
Qualifications:
• Degree in Statistics, Computer Science, Math, Economics, or other quantitative fields.
• Preference to additional training with Data Analytics / IT
• Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)
• 5+ years of experience in Data Analytics, Operations, or relevant work experience at a fast-growing utility company is preferred.
• High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, Python & SQL
• Excellent collaboration skills to build strong working partnerships with stakeholders.
• Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.
• Strong technical skills to mine large volumes of data.
• Ability to apply superior data knowledge & discovery skills into building effective analysis.
• Ability to conduct basic statistical and correlation analysis to identify patterns and trends.
• Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications,
• Attention to detail and quality, strong time management and project/work planning skills.
• Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.
• Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills
• Preference to additional training with Data Analytics / IT
• Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)
• 5+ years of experience in Data Analytics, Operations, or relevant work experience at a fast-growing utility company is preferred.
• High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, Python & SQL
• Excellent collaboration skills to build strong working partnerships with stakeholders.
• Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.
• Strong technical skills to mine large volumes of data.
• Ability to apply superior data knowledge & discovery skills into building effective analysis.
• Ability to conduct basic statistical and correlation analysis to identify patterns and trends.
• Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications,
• Attention to detail and quality, strong time management and project/work planning skills.
• Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.
• Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills
Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program.
Benefits & Perks
• Fully company covered heath and dental benefits from day 1
• Company funded Health Spending Account
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
• Grow with us! We provide support for continuous learning.
• Paid personal and sick days on top of your vacation
• Summer hours to enjoy the weather
• Company sponsored social events & more!
This posting is for an existing vacancy.
Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.
Skills Required
- Degree in Statistics, Computer Science, Mathematics, Economics, or another quantitative field
- Additional training in Data Analytics or Information Technology
- Industry experience in utilities, telecommunications, or another large consumer-base business serving 250,000 or more customers
- At least 5 years of experience in data analytics, operations, or relevant work at a fast-growing utility company
- High proficiency in data modeling and analysis using Excel, Power BI, Python, and SQL
- Strong collaboration skills and ability to build stakeholder partnerships
- Experience using statistical revenue and costing information to provide business insights and identify cost-reduction opportunities
- Strong technical skills for mining large volumes of data
- Ability to apply data discovery skills to build effective analyses
- Ability to conduct basic statistical and correlation analysis to identify patterns and trends
- Experience with customer billing environments involving large transaction volumes, such as utilities or telecommunications
- Attention to detail, quality, time management, and project or work planning skills
- Ability to deliver industry-leading reporting and analytical solutions
- Interpersonal, customer interaction, communication, presentation, and conflict resolution skills
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The Company
What We Do
Enercare Connections is now Metergy Solutions. As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing. Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
