The Role
Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
We are looking for a highly driven Senior Business Development Manager to accelerate the growth of ShopBack Pay in Malaysia. This role requires a strategic hunter mentality, strong relationship-building skills, and a proven track record in closing high-value deals. You will play a pivotal role in expanding our merchant network, driving adoption, and shaping our market presence.
Your Adventure Ahead
- Lead daily outbound prospecting efforts to identify, engage, and acquire high-potential Tier 1 merchants across key industries
- Manage the full commercial cycle from lead generation, pitching, and negotiation to closing deals, onboarding merchants and Go-To-Market Plan
- Actively participate in industry events, conferences, and networking opportunities to expand ShopBack Pay’s footprint and build strategic partnerships
- Maintain a structured and accurate sales pipeline, ensuring consistent deal flow and effective revenue forecasting
- Using Salesforce to track progress, optimize sales workflows, and maintain sales pipeline hygiene
- Work closely with marketing, account management, operations, and tech teams to execute growth strategies and enhance merchant experiences
- Contributing ideas and driving initiatives to scale merchant adoption rate and solidify our first mover advantage in Malaysia
- Setting a good example and a ‘coach’ to other BD Managers, fostering a high-performance sales culture within the team
Essentials to Succeed
- At least 5 - 8 years of experience in sales and business development.
- Strong network in our key categories (i.e. Food & Beverage/ Grocery /Fashion/ Pharmacy)
- Able to think out of the box in conceptualizing ideas for merchant acquisition and management – creativity and logical thinking would be key!
- Strong experience in managing channel partnership
- Self-motivated and driven to excel and deliver.
- Must be comfortable with C-level negotiations and have relationships with top decision makers.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
Flow Day Thursday (1-day a week, optional to work from home or office)
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at [email protected].
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets. Driven by the vision to become the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers. Merchants and brand partners interested in collaborating can connect with us here: https://corporate.shopback.com/partnerships
