Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Diebold Nixdorf is seeking a high-energy, creative Senior-level Business Development Manager to accelerate growth across the North American Retail market / Tier 1, Fortune 500 Retailers. This role is for a proven “hunter” who thrives on opening doors, creating demand where none previously existed, and translating a differentiated value proposition into new revenue opportunities.
Success in this role requires a deep understanding of Diebold Nixdorf’s retail modernization strategy, including our open, ecosystem-driven approach that integrates best-in-class third-party technologies with our software, services, and automation platforms. The ideal candidate is equally comfortable shaping go-to-market strategies as they are building executive relationships and closing complex, multi-stakeholder deals. The ideal candidate will possess a proven track record of success in sales within Point of Sale (POS), kiosk, self-checkout, mobile computing, and/or broader retail technology solutions.
ResponsibilitiesKey Responsibilities
- Identify, pursue, and close net-new retail opportunities across North America, with a primary focus on general merchandise and specialty retail.
- Clearly articulate Diebold Nixdorf’s retail value proposition, emphasizing operational modernization, cloud-enabled platforms, and ecosystem flexibility.
- Develop and execute creative go-to-market strategies, including joint pursuits with third-party technology partners.
- Build and maintain strong executive-level relationships with retail decision makers (CIO, COO, CTO, Store Operations, Digital).
- Act as a market “edge,” bringing insights on retailer priorities, competitive dynamics, and emerging technology trends back into the organization.
- Collaborate closely with product, partner, services, and marketing teams to shape compelling, outcome-driven solutions.
- Own the full opportunity lifecycle—from prospecting and qualification through deal structure, negotiation, and close.
- Consistently exceed pipeline creation and revenue targets.
What Success Looks Like
- A strong, self-generated pipeline of new logos and expansion opportunities
- Clear differentiation of Diebold Nixdorf in competitive retail pursuits
- Effective leverage of third-party technologies to solve retailer challenges
- Trusted advisor status with senior retail executives
- Tangible contribution to Diebold Nixdorf’s North American retail growth strategy
Minimum Qualifications
- 8+ years of business development or enterprise sales experience in retail technology, SaaS, services, or systems integration - Tier 1, Fortune 500 Retailers.
- Proven track record of success in sales within Point of Sale POS (Hardware and Software) kiosk, self-checkout, mobile computing, electronic shelf labels and/or broader retail technology solutions.
- Demonstrated hunter mentality with a track record of net-new logo acquisition
- Strong understanding of retail operations, store systems, and digital transformation
- Experience selling complex, multi-solution offerings, including partner-led or ecosystem-based solutions
- High creativity and comfort with ambiguity—able to create opportunity, not wait for it
- Executive presence with the ability to influence and lead without authority
- Ability to travel up to 50% of the time - Willingness to travel as needed across North America
Preferred Qualifications
- Comprehensive knowledge of Retail Store Technology and its utilization within the environment.
- General knowledge of Diebold Nixdorf products and services is a plus.
- Proven success in high quota carrying position.
- Consultative sales experience with complex solution design is desired.
- Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as a Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy, and TEAMWORK.
- Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
- Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
- Proficient in all MS Office products with an emphasis on Co-Pilot, Excel, PowerPoint, Word and Teams.
- Possess experience with and high acumen within Salesforce.com to manage activities, pipeline, and forecasting.
Total Potential Compensation Range: $230,000 - $260,000 comprised of base salary plus sales incentive compensation. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience. The Company’s Sales Incentive Plan is subject to the rules governing the plan and the metrics established on an annual basis by the plan.
Benefits
Health, Dental, and Vision Insurance
Life Insurance
Critical illness, Accident, and Hospital Indemnity Insurance
401(k) Savings Plan
Health Savings Account
Leave of Absence Benefits
Paid Time Off
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About UsWhy should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
Skills Required
- 8+ years of business development or enterprise sales experience in retail technology, SaaS, services, or systems integration with Tier 1 or Fortune 500 retailers
- Proven sales success in POS hardware or software, kiosks, self-checkout, mobile computing, electronic shelf labels, or broader retail technology solutions
- Track record of net-new logo acquisition and a hunter mentality
- Strong understanding of retail operations, store systems, and digital transformation
- Experience selling complex, multi-solution, partner-led, or ecosystem-based offerings
- Executive presence and ability to influence and lead without authority
- Ability and willingness to travel up to 50% across North America
- Comprehensive knowledge of retail store technology and its use in retail environments
- Knowledge of Diebold Nixdorf products and services
- Success in a high-quota-carrying position
- Consultative sales experience with complex solution design
- Communication, presentation, strategic planning, problem-solving, critical thinking, and relationship-building skills
- Proficiency with Microsoft Office, especially Copilot, Excel, PowerPoint, Word, and Teams
- Experience and high proficiency with Salesforce.com for activity, pipeline, and forecasting management
Diebold Nixdorf Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.
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Healthcare Strength — Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
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Leave & Time Off Breadth — Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
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Wellbeing & Lifestyle Benefits — Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.
Diebold Nixdorf Insights
What We Do
Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation
