What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
THE POSITION: Q2 is seeking a Senior Business Consultant to work closely with a team of implementation professionals responsible for implementing Q2 products and solutions for our Integrated Services clients. The Business Consultant will be the consultative “voice of Q2”, responsible for advising Integrated Services clients on the appropriate solutions based on their strategy and goals.
RESPONSIBILITIES:
- Act as SME for Q2 product features, functionality and how those impact the client environments from setup to delivery
- Utilize scoping methods to determine appropriate solution, sizing, and dependencies for new scope requests from the client
- Collaborate with Solutions Architect and development resources to ensure suggested solutions are feasible
- Collaborate with Business Analysts to ensure client requirements and implementation objectives are aligned from a feature and functionality perspective
- Work with client and internal Q2 teams to ensure that the proposed approach is the best practice or leverages the most effective path to success, technically and operationally
- Help the implementation teams identify any structural or design risks and ensure mitigation plans are in place and documented by the project manager, so the proper risk profile is communicated and managed to
- Responsible for maintaining knowledge of the client’s individual environment, making recommendations for products and features for which the client is not utilizing
- Monitor and review Q2 release notes, presenting tailored release updates of items important to the client
- Ensure product implementations and customizations knowledge is documented and accessible across teams for future client benefit
- Facilitate demos on product features and custom development
EXPERIENCE AND KNOWLEDGE:
- Bachelor’s Degree in related field or equivalent experience
- 8+ years of previous work experience in a similar consultative role or operational role in the banking/credit union space
- Preferred knowledge of Q2 architecture, products and features
- Domain knowledge of Financial Institution operations, particularly money movement and the technology supporting those processes
- High commitment to client satisfaction
- Excellent written/oral communication skills and ability to interface effectively with technical teams as well as non-technical FI Senior Management
- Remains calm, diplomatic and cooperative under stressful conditions
- Innovative, strong attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task
- Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines
- Excellent people and teamwork skills including the setting of priorities and following-up
- Familiarity with enterprise software architecture and methodologies
- Passion for improving processes and a commitment to customer satisfaction
- Ability to travel (<10%)
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Q2 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Q2 and has not been reviewed or approved by Q2.
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Parental & Family Support — At least 12 weeks of paid parental leave for all benefits‑eligible employees is paired with Progyny fertility coverage and reimbursement for adoption and surrogacy. This breadth of family‑building support is positioned as a standout part of the package.
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Leave & Time Off Breadth — Flexible “YourPTO,” company holidays, paid volunteer time, and a sabbatical option create multiple avenues for time away. Materials emphasize flexibility over accruals, which can be valuable when team norms support usage.
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Equity Value & Accessibility — An employee stock purchase plan and a well‑regarded stock program are highlighted as bright spots in total rewards. These elements can bolster overall compensation beyond base pay.
Q2 Insights
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What We Do
Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps
Why Work With Us
Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.
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