Description
We are seeking an experienced Senior Business Analyst to lead analytical initiatives within our Partner Performance Analytics Team.
This role plays a critical part in driving partner success through advanced business analysis, strategic recommendations, performance optimization, and cross-functional collaboration.
The successful candidate will act as a trusted business partner for senior stakeholders, helping shape strategic decisions through data-driven insights and deep understanding of the iGaming business ecosystem.
Responsibilities
- Lead analysis of partner performance, profitability, retention, and business growth opportunities
- Own and continuously improve the analytical framework used to evaluate partner success
- Analyze the effectiveness and ROI of bonus campaigns, promotional mechanics, loyalty initiatives, and retention activities
- Identify business risks, performance bottlenecks, and emerging trends across partner portfolios
- Deliver strategic recommendations that improve partner engagement, player value, retention, and profitability
- Design and develop advanced dashboards, KPI frameworks, and performance monitoring systems
- Conduct deep-dive investigations into business issues and provide root-cause analysis
- Support senior management with decision-making through analytical insights and business cases
- Mentor junior analysts and contribute to the development of analytical standards within the team
Requirements
- 4+ years of experience in Business Analytics, Commercial Analytics, Business Intelligence, Performance Analytics, or related fields
- Strong experience within iGaming, Sportsbook, Online Casino, or Retention Analytics environments
- Advanced SQL expertise
- Advanced proficiency in Power BI
- Strong experience with KPI design, performance measurement, forecasting, and business performance management
- Proven ability to transform analytical findings into strategic business recommendations
- Experience working directly with senior stakeholders and decision-makers
- Strong understanding of business drivers, profitability metrics, and customer lifecycle analytics
- Upper-Intermediate or higher English level
- Deep understanding of iGaming KPIs including GGR, NGR, Bonus Cost, Retention, Churn, ARPU, ARPPU, LTV, CPA, ROI, and Player Segmentation
- Experience with predictive analytics, forecasting, and statistical modeling
- Knowledge of Python is a plus
- Experience leading analytical initiatives or mentoring analysts
- Excellent communication and presentation skills
- Ability to explain complex analytical findings to non-technical audiences
- Ability to challenge assumptions and drive data-driven decision-making
- Strong business partnering mindset
Skills Required
- 4+ years of experience in Business Analytics, Commercial Analytics, Business Intelligence, Performance Analytics, or related fields
- Strong experience within iGaming, Sportsbook, Online Casino, or Retention Analytics environments
- Advanced SQL expertise
- Advanced proficiency in Power BI
- Strong experience with KPI design, performance measurement, forecasting, and business performance management
- Proven ability to transform analytical findings into strategic business recommendations
- Experience working directly with senior stakeholders and decision-makers
- Strong understanding of business drivers, profitability metrics, and customer lifecycle analytics
- Upper-Intermediate or higher English level
- Deep understanding of iGaming KPIs including GGR, NGR, Bonus Cost, Retention, Churn, ARPU, ARPPU, LTV, CPA, ROI, and Player Segmentation
- Experience with predictive analytics, forecasting, and statistical modeling
- Knowledge of Python
- Experience leading analytical initiatives or mentoring analysts
- Excellent communication and presentation skills
- Ability to explain complex analytical findings to non-technical audiences
- Ability to challenge assumptions and drive data-driven decision-making
- Strong business partnering mindset
What We Do
Digitain is an industry-leading iGaming software provider with cutting-edge solutions, catering to the online, mobile, and land-based sectors. With a proven track record of excellence, we offer our partners a world-class Sportsbook, the most reputable, trustworthy and feature-rich iGaming Platform, a comprehensive payment gateway - Paydrom, Virtual Sports, and more. Whether our partners prefer a Turnkey solution or seamless API integration, our comprehensive offerings empower them to deliver exceptional experiences to their customers. At Digitain, we prioritize innovation, superior technology, and agile development methodologies. We are committed to delivering creative, cost-effective, and customized solutions that precisely meet the unique needs of our partners. Our industry recognition includes prestigious awards from International Gaming Awards, SiGMA Awards, SBC Awards, EGR B2B Awards, and much more. Digitain (MT) Limited, is a company registered in Malta with registration number C 87254 and having its registered address at Dragonara Business Centre, 5th floor, Dragonara Road, SAINT JULIANS, STJ3141 Malta. Digitain (MT) Limited is licensed and regulated by the Malta Gaming Authority under a Critical gaming supply license MGA/B2B/592/2018 Issued on the 29th of January 2020. 18+ | https://www.begambleaware.org/ | Please Gamble Responsibly
