Our client is Azerbaijan's leading mobile telecommunication provider, holding a 49% market share with 5.0 million customers. Together with N-iX, the customer is launching a strategic project to develop and implement a brand-new Internal Document Management System (DMS).
We are looking for a high-ownership Senior BA who can act as a Proxy Product Owner, design complex document workflows from scratch, and establish best practices for the entire document lifecycle.
Responsibilities:
- Act as a partial Product Owner for the DMS stream; define the product vision, build the workstream roadmap, and take full responsibility for backlog prioritization.
- Design and implement end-to-end document workflows (creation, approval cycles, digital signatures, archiving, and security) based on industry best practices.
- Collect, analyze, and translate complex internal business needs into precise functional requirements, user stories, and acceptance criteria.
- Establish documentation standards and BA processes within the stream, ensuring a self-organized and efficient delivery flow.
- Lead conversations with business SMEs and department heads to align needs, manage expectations, and coordinate User Acceptance Testing (UAT).
- Review delivery requests and defect reports, performing rigorous impact analysis to maintain system integrity and prioritize fixes.
Requirements:
- Proven experience with Document Management Systems or Enterprise Content Management (ECM). You must understand how document lifecycles, metadata, and access controls work.
- Experience building business processes from the ground up, including mapping complex "as-is" and "to-be" workflows.
- Ability to think like a Product Owner—balancing business value, technical feasibility, and user experience.
- Should be a self-organized professional capable of driving the stream forward with minimal supervision.
- Ability to produce high-quality technical documentation that is testable and precise. Knowledge of databases and API integrations is a strong plus.
- Exceptional ability to bridge the gap between technical teams and non-technical business stakeholders.
- Extensive experience in Agile environments (Scrum/Kanban) and a deep understanding of the SDLC.
- Experience working with third-party vendors to specify and manage deliverables when necessary.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
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What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success. With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
