Senior Business Analyst

The Senior Business Analyst is responsible for interfacing with our clients to define business and technical requirements to help drive their organizations. This client-facing position will be an integral part of a growing sector in our business and will play a key role in a variety of projects. Within our organization, Senior Business Analysts are integral members of the solution delivery team, working very closely with the Clients, and our internal teams to ensure the delivery of a solution that is aligned to the business needs and goals. Superior abilities in client facilitation to drive through to executional priorities is a critical component for success in this role. 

Primary Responsibilities:

• Build and maintain strong relationships with key stakeholders, ensuring alignment between business needs and technology solutions. Act as the main point of contact between business and technical teams.
• Facilitate collaborative sessions, at all levels of client organizations, to enable the development of outcomes to improve people, process, and technology. 

• Execute presentation of client-based deliverables with a focus on leadership, solution focus and solution mindfulness. 
• Document current state business processes, workflows, and systems in detailed process maps, user stories, and other relevant documentation. Ensure clear communication of complex business processes and solutions.
• Perform gap analysis to assess the difference between the current state and the desired future state of systems, processes, and solutions. Develop and present recommendations for closing these gaps.
• Define and design the future state of business processes, systems, and technologies to ensure alignment with strategic business goals and objectives.
• Lead the process of gathering and analyzing business requirements for greenfield projects, ensuring all stakeholders' needs are captured and clearly defined utilizing a variety of elicitation approaches and tools.
• Collaborate with technical teams to understand requirements, assisting in the design and delivery of solutions that provide actionable insights for business decision-making. Experience with source to data mapping helpful. 
• Document current state business processes, workflows, and systems in detailed process maps, user stories, and other relevant documentation. Ensure clear communication of complex business processes and solutions.
• Perform gap analysis to assess the difference between the current state and the desired future state of systems, processes, and solutions. Develop and present recommendations for closing these gaps.
• Partner with project and client teams, including executive stakeholders, to drive seamless client execution. 
• Provide leadership and mentorship to junior BAs and assist with the overall project delivery, ensuring timelines and objectives are met.

• Bachelor’s degree in business administration, information technology, or a related field, master’s beneficial. 
• Referenceable history of success facilitating conversations with senior leaders driven through development of concise plans and roadmaps.
• Excellent oral and written communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders in planned or adhoc environments, virtually and in-person.
• Strong problem-solving abilities and the ability to think strategically and analytically.
• Ability to manage multiple priorities and deliver results in a fast-paced consulting environment.
• Experience in working with cross-functional teams and leading client-facing engagements for large and small groups, virtually and in-person.
• Previous experience in the development and delivery of executive presentations.
• Minimum of 8 years of experience as a Business Analyst, ideally with a focus on greenfield projects and/or business intelligence solutions. A total of 15 years increasing responsibility within information technology or aligned professional environments.
• Strong expertise in eliciting and documenting business requirements, including use cases, user stories, and functional specifications vitalizing a variety of methods.
• Experience in business intelligence tools, methodologies and principles, including data analysis, reporting, and visualization desired.
• Demonstrated history of navigating complex organizational structures to drive through thorough analysis, review and planning on complex topics.
• Proven ability in gap analysis and process optimization to drive the design of future state solutions.
• Knowledge of process mapping tools and techniques (e.g., BPMN, Visio, Lucidchart).
• Strong understanding of Agile, Waterfall, and hybrid project management methodologies.
• Relevant certifications (e.g., CBAP, PMI-PBA, etc.) are a plus.

Travel Requirements: This role will be required to travel 5-7 times per year for up to 24 days away from home in a calendar year.

Candidates residing in WI, IL, MI, OH, IN, AR, SC, PA, SD, AZ and FL will be given priority over other locations. We currently are not seeking employees located in CA, WA, NY, NJ, CT or MA.