Senior Business Analyst

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Sofia, Sofia-grad, BGR
In-Office
Artificial Intelligence • Software
The Role

What we do 

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full- stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria, Colombia and Romania, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

We only hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth. Welcome to Blankfactor!

What to expect on this role

We're on the lookout for a Senior Business Analyst with a robust blend of technology, analytical, and communication skills. As a key contributor to our growth and success, you'll play a pivotal role in researching progressive system solutions, evaluating their impact, and driving their implementation across multiple departments. Your responsibilities include identifying problems, opportunities, and solutions aligned with our business goals. With Blankfactor's dedication to innovation, you'll lead the discovery and implementation of strategic initiatives to enhance efficiency and productivity. The ideal candidate thrives in exploring innovative solutions within the dynamic digital landscape. Join our collaborative work environment, where teamwork is celebrated, excellence is rewarded, and diversity is both respected and valued.
 

Responsibilities

  • Continuously evaluate, analyze, and communicate systems requirements

  • Maintain systems processes and provide regular status reports

  • Drive identification of requirements and identify substandard processes through real-time data evaluation

  • Serve as a thought leader for technical business processes, developing efficiency-promoting systems prototypes

  • Create and implement precise project management plans with transparent communication at all levels

  • Collaborate with stakeholder teams for collaborative analysis and documentation

  • Ensure quality assurance at every stage of systems development

  • Determine and develop user requirements for maximum usability in production systems

  • Foster meaningful relationships with partners for optimized systems integration

  • Address manager and executive inquiries with supporting research and recommendations

Qualifications and Tech Proficiency

  • 5+ years of proven business analysis experience in systems development

  • Payment industry expertise with a deep understanding of payment processes, systems, and standards (e.g., PCI DSS, ISO 20022)

  • Proficiency in market analysis, cost-benefit analysis, and product line analysis

  • Strong practical experience in generating process documentation and reports

  • Fluent in English

  • Excellent communicator with expertise in developing and monitoring data quality metrics

  • Ability to translate data into actionable insights

  • Experience with project management software (e.g., Jira, Confluence) and a solid understanding of Agile philosophy


What you can expect as a member of the Blankfactor team

  • Competitive salary aligning with industry benchmarks

  • Up to 25 days paid vacation based on seniority level

  • Premium private health insurance coverage

  • Multisport card subscription

  • $500 dedicated self development budget

  • 20 BGN lunch budget when working from the office

  • Fresh fruits and Snacks in the office.

  • Friendly office atmosphere

  • Diverse client portfolio

  • Cutting-edge high-tech stack

  • Fintech Expertise: expertise in machine learning, data science, big data, and AI, driving innovation and cutting-edge solutions

  • Continuous Learning Culture and Support

  • Monthly on-site gatherings

  • Annual festivities including team-building activities, family BBQs, and end-of-year celebrations

We believe that diversity of experience and background contributes to more robust ideas and a stronger team. All qualified applicants will receive consideration for employment without regard to religion, race, sex, sexual orientation, gender identity, national origin, or disability.


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The Company
HQ: Miami, Florida
360 Employees
Year Founded: 2015

What We Do

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full-stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences. We are headquartered in Miami, Florida, have offices in Bulgaria and Colombia, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America. We work with the greatest talent based in Colombia, Bulgaria, Costa Rica, and around the world to deliver innovative products. We only hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth! Follow us: Twitter: @_Blankfactor Instagram: @blank.factor Facebook: Blankfactor

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