About us
At GBST, we’re inspiring wealth innovation for wealth management and advice organisations globally. Our commitment to excellence, track record of continued and successful delivery, hard work and product excellence has earned us the trust and partnership of many of the world’s leading financial services organisations. We’ve invested heavily in transforming our technology stack to bring a truly immersive and digital experience to the front and back-office.
Based in our headquarters Sydney, this Senior Business Analyst role will support TaxIntell, our leading digital tax reporting platform in the Australian financial services market. In this role, you will bridge the gap between business and technology teams, delivering innovative solutions for custodians, tax advisers, investment trusts, and superannuation funds. You will also shape the future direction of AI capabilities within the broader team by applying emerging AI technology and prompt engineering to explore options and improve design quality across processes and documentation.
What u will do
Professionally engage with clients (internal and external) to identify and accurately document business objectives and requirements.
Write BA deliverables and ensure requirements map back to business objectives. This covers the entire project lifecycle, from discovery through to the client’s acceptance into production.
Collaborate with the Project or Scrum team (Developers, Testers, Implementation, Documentation and Training) to ensure accurate mapping to business requirements. Ensure test coverage, implementation, documentation, release notes and training requirements are met.
Provide client support during User Acceptance Testing (UAT) to ensure solutions meet acceptance criteria.
Write business design specifications that clearly document the desired outcomes of development, including client integration and non-functional requirements. Deliver designs on schedule, within budget, and secure approval from internal Product Boards and client stakeholders.
Assist the Product Owner in planning the overall release strategy, ensuring the delivery of MVP functionality and broader roadmap initiatives within agreed timeframes.
Prepare materials and provide training and ongoing support to end-users following implementation.
Conduct demonstrations of Tax products, completed enhancements and solution capabilities for internal stakeholders, prospective clients and existing clients, supporting product adoption, client engagement and pre-sales activities.
Act as a subject matter expert during workshops, requirements sessions and solution discussions, helping clients understand product capabilities and industry best practices.
You'll be someone with
As an experienced Senior Business Analyst, you'll confidently influence outcomes for our clients while collaborating closely with internal teams across Australia and Vietnam. Given the nature of our product, you'll bring strong domain knowledge across Australian investment management, wealth management, superannuation and tax reporting. Ideally, you will also have experience applying AI methodologies and prompt engineering techniques within your current ways of working. Other key experience and attributes include:
Tertiary qualifications and/or at least 8 years' experience in the IT or Financial Services industry as a Business Analyst.
Detailed knowledge of the Australian investment management and superannuation industries, including operating models, product structures, regulatory obligations and reporting requirements.
Strong understanding of Australian tax concepts and tax reporting requirements relevant to managed funds, investment trusts, custodial services and superannuation funds. Tax experience will be highly regarded.
Experience working for, or delivering solutions to, Tier 1 global institutional banks, custodians, asset managers or wealth management organisations will be highly regarded.
Experience participating in the Software Development Lifecycle (SDLC) within complex financial services or fintech environments.
Ability to communicate ideas, solutions and complex business concepts clearly and concisely to both technical and non-technical audiences.
Strong logical, analytical and problem-solving skills.
Experience using Jira and Confluence, with the ability to operate effectively in both Agile and Waterfall delivery environments.
Strong stakeholder management, facilitation and presentation skills, including the ability to conduct solution demonstrations and workshops with senior client stakeholders
GBST & U benefits (AU)
2 days flexible/hybrid working arrangement
Instant savings and discounts on major retailers across the country
Employee Assistance Program (EAP)
Study Assistance Program
Additional GBST & U day off every year
Paid parental leave
Swapping public holidays with a day of significance for you
Annual Flu Vaccination
Novated car leasing
Discounted private health insurance
LinkedIn Learning
If you’re looking for a role where you can be a part of exciting innovation, we want to hear from you! Apply now or GBST – Connect if you would like to hear more about our career opportunities in the future
We are currently managing recruitment internally and do not require support from external agencies.
Skills Required
- Tertiary qualifications and/or at least 8 years of experience in the IT or financial services industry as a Business Analyst
- Detailed knowledge of Australian investment management and superannuation industries, including operating models, product structures, regulatory obligations, and reporting requirements
- Strong understanding of Australian tax concepts and tax reporting requirements for managed funds, investment trusts, custodial services, and superannuation funds
- Experience participating in the software development lifecycle within complex financial services or fintech environments
- Ability to communicate complex business concepts clearly to technical and non-technical audiences
- Strong logical, analytical, and problem-solving skills
- Experience using Jira and Confluence
- Ability to work effectively in Agile and Waterfall delivery environments
- Strong stakeholder management, facilitation, and presentation skills
- Experience delivering solutions to Tier 1 global institutional banks, custodians, asset managers, or wealth management organizations
- Tax experience
- Experience applying AI methodologies and prompt engineering techniques
What We Do
GBST delivers technology and digital solutions to enable, support, and scale wealth management and advice organisations globally. The company creates vital back, middle, and front-office solutions for wealth managers, life and pension companies, stockbrokers, and fund managers, supporting over 5.5 million investor accounts worldwide through its leading-edge technology stack.
