Senior Business Analyst

Posted Yesterday
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Senior level
Information Technology • Consulting
The Role
The Senior Business Analyst will deliver Agile requirements for supply chain, retail, logistics, and WMS implementations. Responsibilities include writing user stories, defining acceptance criteria, managing backlogs, modeling business processes, analyzing data with SQL and Power BI, and creating operational reports. The role also develops business cases, calculates ROI, evaluates P&L impacts, and communicates with English- and Spanish-speaking stakeholders. Preferred experience includes AI tooling, AI/ML concepts, retail supply chain platforms, and Design Thinking workshops.
Summary Generated by Built In

We are:

Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there's no limit to what we can achieve.

Are you a fit? Sounds awesome, right? Now, let's make sure you're a good fit for the role:

Must-have Skills:

  • 4 to 6+ years of experience as a Senior Business Analyst, Technical Business Analyst, Product Owner, or Product Strategist within Supply Chain, Retail, Logistics, or WMS implementations.
  • Agile Requirements Delivery: Deep hands-on experience writing refined user stories, defining acceptance criteria, and managing backlogs using Jira, Azure DevOps, and Confluence within Scrum/Kanban environments.
  • Process Modeling (BPMN): Advanced skills in process mapping and diagramming using tools like Bizagi, Lucidchart, or Visio.
  • Data Analysis & SQL: Strong ability to run complex SQL queries, analyze datasets, and build operational reports using Power BI and advanced Excel.
  • Financial & Business Case Acumen: Proven ability to build business cases, calculate ROI, and evaluate P&L impact for technical and operational feature rollouts.
  • Bilingual Executive Communication: Exceptional presentation, negotiation, and stakeholder management skills in both English and Spanish.

Nice-to-have:

  • AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including asset creation, workflow automation, or research. Identify opportunities to streamline production processes.
  • AI/ML Lifecycle Understanding: Conceptual knowledge of digital product architecture, machine learning models, predictive analytics, and AI data governance.
  • Retail Supply Chain Domain Knowledge: Direct exposure to large-scale retail operations, omnichannel distribution, or major core enterprise WMS platforms (e.g., Manhattan, Blue Yonder, HighJump).
  • Design Thinking & Innovation: Practical experience facilitating Design Thinking workshops to discover user needs and map customer/operator journeys.

What we offer:

  • A High-Impact Environment
  • Commitment to Professional Development
  • Flexible and Collaborative Culture
  • Global Opportunities
  • Vibrant Community
  • Total Rewards

*Specific benefits are determined by the employment type and location.

Find out more about our culture here.

Skills Required

  • 4 to 6+ years of experience as a Senior Business Analyst, Technical Business Analyst, Product Owner, or Product Strategist in supply chain, retail, logistics, or WMS implementations
  • Hands-on experience writing refined user stories, defining acceptance criteria, and managing backlogs with Jira, Azure DevOps, and Confluence in Scrum or Kanban environments
  • Advanced process mapping and diagramming skills using BPMN tools such as Bizagi, Lucidchart, or Visio
  • Strong ability to run complex SQL queries, analyze datasets, and build operational reports using Power BI and advanced Excel
  • Experience building business cases, calculating ROI, and evaluating P&L impacts for technical and operational feature rollouts
  • Exceptional presentation, negotiation, and stakeholder management skills in both English and Spanish
  • Proficiency with one or more AI tools for asset creation, workflow automation, or research
  • Conceptual understanding of digital product architecture, machine learning models, predictive analytics, and AI data governance
  • Direct exposure to large-scale retail operations, omnichannel distribution, or enterprise WMS platforms such as Manhattan, Blue Yonder, or HighJump
  • Practical experience facilitating Design Thinking workshops and mapping customer or operator journeys

Wizeline Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wizeline and has not been reviewed or approved by Wizeline.

  • Healthcare Strength Core coverage spans medical, dental, vision, life and disability insurance, with private medical commonly included in Mexico. Additional support such as EAP and wellness programs is also referenced.
  • Leave & Time Off Breadth Paid vacation, holidays, sick leave, volunteer time, and parental leave are called out, alongside flexible or remote work options. Unlimited PTO is mentioned in some contexts.
  • Retirement Support Savings and retirement elements appear across regions, including a 401(k) in the U.S. and a savings fund and profit sharing in Mexico. These components provide structured long-term financial benefits.

Wizeline Insights

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The Company
HQ: New York, NY
1,444 Employees
Year Founded: 2014

What We Do

Wizeline, a global technology services provider, builds the best digital products and platforms at scale. We focus on measurable outcomes, partnering with our customers to modernize core technologies, mature data-driven capabilities, and improve user experience.

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