The Role
Support an underwriting workbench implementation by gathering and documenting requirements, mapping and improving business processes, facilitating stakeholder workshops, producing user stories and BA deliverables, and maintaining traceability and project documentation. The role requires independent engagement with underwriting stakeholders and collaboration within a wider project team.
Summary Generated by Built In
We are seeking an experienced Senior Business Analyst to support the same underwriting workbench implementation from a business and process perspective, ensuring that requirements accurately reflect operational underwriting needs and standard business practice.
Key Focus Areas:
- Requirements gathering and elicitation across underwriting stakeholders
- Business process mapping and process improvement
- Production of standard Business Analysis deliverables and documentation
- Definition and documentation of Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution
- Support for the testing function, including responding to testing queries raised by technical and business teams
Key Deliverables:
- Business requirements documents and process maps
- Workshop facilitation outputs and stakeholder sign-off records
- User stories and standard supporting BA artefacts
- Ongoing input into requirements traceability and project documentation
- Maintenance of Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification
- Input into the BA delivery plan, ensuring alignment with agreed timelines and quality expectations
- Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and stakeholder queries
Requirements
- Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes, ideally within Lloyd's / London Market.
- Strong generalist BA skillset: stakeholder workshops, requirements elicitation, process mapping, and translation of business needs into clear documentation.
- Comfortable working to a broad, generalist scope — this engagement is a relatively general statement of work, and candidates should expect the requirements and deliverables to be familiar territory for an experienced Senior BA.
- Confident engaging directly with business stakeholders and able to work independently within a wider project team.
- Experience partnering with Product Owners, business stakeholders and external delivery vendors as part of a wider project team.
Benefits
Length: Initial 12 month contract
Skills Required
- Proven experience as a Senior Business Analyst on insurance or underwriting-related change programmes
- Experience within Lloyd's or the London Market
- Strong business analysis skills, including stakeholder workshops, requirements elicitation, process mapping, and documenting business needs
- Ability to engage directly with business stakeholders
- Ability to work independently within a wider project team
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The Company
What We Do
G MASS is a specialist resource augmentation consultancy focused on Financial Services & Insurance, partnering with clients to augment their teams with the exact skills needed for success.
