While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
Role: Sr .Business Analyst - Conversation Designer (Delivery)
Work Location: India (Mumbai, Bangalore)
Experience: 3 to 6 years
As part of the core delivery team of Quantiphi, the Conversation Designer will be responsible for designing the
user experience of a virtual agent. Your focus would be to ensure that the virtual assistant is conversationally
engaging, impactful for the end-user, and matches the voice of the brand. You will translate the brand’s
business requirements into natural dialogue flows backed up by UX research and good design practices. Act as
a conduit between technical team members and business customers, and take a lead in preparing functional
and technical specification documents.
Roles & Responsibilities:
● Gather customer requirements, analyze their needs and determine analytical requirements for virtual
agent: Define use cases
● Design a human-to-virtual-agent conversation flow iteratively
● Apply industry best practices and promote standards for execution and delivery approach
● Guide the customer on technology evaluation, technical thought leadership and direction for Conversational AI projects. .
● Act as a liaison between stakeholders, project teams, and development teams across the project life cycle.
● Showcase thought leadership on technology roadmaps, agile development methodologies and best
practices.
● Managing customer communication & relationships
Required Skills:
● Experience in at least one of the following areas: Analytics, Conversational AI, Linguistics, Copywriting, UX
Design or Product Design
● Excellent communication, articulation, abstraction, analytical and presentation skills
● Ability to work with minimal supervision in a dynamic and timeline sensitive work environment
● Excellent aptitude in business analysis and awareness of quantitative analysis techniques. Your plans and
actions are backed by not just gut feeling but also customer/ industry/ market research
Nice to have skills:
● Experience in AI bot platforms, such as DialogFlow/API.AI, Cloud ML, Microsoft Bot Framework and Azure
Cognitive Services, Amazon Lex, IBM Watson, Wit.ai, Salesforce Einstein etc. (as a Project
Manager/Analyst/Consultant)
● Strong understanding of the NLP space (natural language understanding, sentiment analysis, personality
insight, Generative AI etc.), conversational interfaces, and leveraging existing services and libraries
(integration, configuration, training, continuous learning)
● Well versed with voiced based processing (text to speech, speech to text)
● PMP, PSM certification
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- Experience in Analytics, Conversational AI, Linguistics, Copywriting, UX Design or Product Design
- Excellent communication and presentation skills
- Ability to work with minimal supervision in a dynamic environment
- Excellent aptitude in business analysis and awareness of quantitative analysis techniques
Quantiphi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quantiphi and has not been reviewed or approved by Quantiphi.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives such as monthly meeting-free AMA-Zen Days, health check-ups, and wellness counseling are designed to reduce burnout and support day-to-day balance. Broader wellness programs reinforce both physical and mental health.
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Flexible Benefits — Remote/hybrid options with flexible working hours provide meaningful autonomy over where and when work gets done. Flexible leave constructs, including sabbaticals and special day leaves, add practical adaptability to the package.
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Parental & Family Support — Paid parental leave in the U.S., alongside maternity and childcare support, signals solid backing for families. These family-oriented policies integrate with a wider health and wellness focus.
Quantiphi Insights
What We Do
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to solve transformational problems at the heart of business. Quantiphi solves the toughest and complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed.
