Senior Billing Officer

Posted Yesterday
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Antwerpen, BEL
In-Office
Senior level
Professional Services • Biotech • Consulting • Pharmaceutical
The Role
Lead billing operations and a team of three, manage full-cycle invoicing and revenue recognition in NetSuite, own the O2C process and ERP change requests, coordinate integrations for acquisitions, reconcile revenue accounts, and drive process improvements across the international finance organization.
Summary Generated by Built In
🔍 Senior Billing Officer

📍 Antwerp, Belgium 🕓 Full-time

Are you a billing professional who enjoys bringing structure, accuracy and ownership to the invoicing process? Do you like being the go-to person for billing-related questions and helping colleagues work more efficiently? Then you might be the Senior Billing Officer we're looking for at QbD Group.

In this role, you'll play a key part in ensuring smooth and accurate billing operations across our international organisation and lead three billing professionals in an environment where no two days look the same. You'll combine hands-on invoice processing with process coordination and act as a trusted partner for project managers, consultants and finance colleagues.

🏢 What you'll be doingBilling & Revenue Operations
  • Full-cycle processing of customer invoices in NetSuite, with a strong focus on accuracy and timeliness

  • Ensure on-time billing and revenue recognition in line with Group policies

  • Set up projects in NetSuite to enable correct time registration as the basis for invoicing

  • Coordinate all outgoing invoices and ensure alignment with contractual terms

  • Reconcile revenue accounts and manage billing corrections in close collaboration with Cash Collectors

O2C Product Ownership
  • Act as Product Owner of the O2C process: log and follow up on system bugs, propose new features and change requests in the ERP (Netsuite)

  • Collaborate with internal stakeholders (project managers, sales, consultants) to ensure alignment between invoicing and project management

  • Continuously evaluate and enhance the O2C flow — identifying opportunities for process optimisation and efficiency gains

  • Guide consultants through the billing process to ensure proper invoicing and revenue recognition

Group Integration & Expansion
  • Lead the O2C integration of newly acquired companies joining QbD Group

  • Ensure qualitative technical integration in NetSuite, keeping track of the needs of all parties

  • Build and maintain strong relationships with international stakeholders to ensure efficient cross-border transaction flows

  • Take a leading role in the implementation of new processes, tools, and best practices

  • Participate actively in Finance Improvement projects

Team Leadership & Coaching
  • Lead, coach, and develop your team

  • Act as first point of contact for finance & admin colleagues on billing process questions

  • Train and guide colleagues to continuously raise the quality of billing operations across the Group

  • Report to the Finance & Accounting Manager, keeping them well-informed of daily operations and process developments

💪 What you bringTechnical Profile
  • 3 to 7 years of experience in billing, finance administration or Order-to-Cash processes

  • Experience with ERP systems such as NetSuite, SAP, Microsoft Dynamics or similar is a plus

  • Strong affinity with invoicing, financial administration and process optimisation

  • Experience within a project-based, consulting or professional services environment is a plus

  • Advanced Excel skills are considered an asset

Personal Competencies
  • Accurate, organised and detail-oriented

  • Proactive and hands-on mindset

  • Comfortable taking ownership and driving topics forward

  • Strong communication skills and able to work with different stakeholders

  • Team player who enjoys supporting and guiding colleagues

  • Able to prioritise and perform well in a dynamic environment

  • Fluent in Dutch and English, both written and spoken

A True QbD'er
  • Resilient and solution-oriented

  • Curious and eager to learn

  • No-nonsense and pragmatic

  • Always looking for smarter and better ways of working

  • Professional, while keeping a sense of humour

💡 What's in it for you?
  • A varied role with broad exposure across an international life sciences group

  • The opportunity to take ownership and make a visible impact on billing operations

  • A collaborative and supportive team environment

  • Competitive salary package aligned with the Belgian market

  • Flexible working arrangements

  • Growth opportunities within a fast-growing organisation

  • A culture where initiative and improvement ideas are genuinely appreciated

✨ About us

We support life sciences companies from idea to patient — offering tailored solutions in development, clinical, regulatory, compliance, production and distribution. With 500+ experts across 8 countries, we help drive innovation in ATMP, biotech, medical devices, diagnostics, digital health and pharma.

We believe in JPEG:

Joy. Partnership. Going the Extra Mile. Getting Things Done.

You won't just be taking a job — you'll be joining a community where people grow, laugh, build and contribute to something bigger.

📩 Interested? Let's talk.

Send us your CV and motivation letter. You could be the next one to join the QbD family..

Skills Required

  • 3 to 7 years of experience in billing, finance administration or Order-to-Cash processes
  • Experience with ERP systems such as NetSuite, SAP, Microsoft Dynamics or similar
  • Strong affinity with invoicing, financial administration and process optimisation
  • Experience within a project-based, consulting or professional services environment
  • Advanced Excel skills
  • Fluent in Dutch and English, both written and spoken
  • Team leadership and coaching experience (leading billing or finance professionals)
  • O2C product ownership or ERP change management experience (logging bugs, proposing features)
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The Company
700 Employees
Year Founded: 2011

What We Do

QbD Group is an international life sciences consultancy supporting companies from idea to patient. It provides tailored solutions across development, clinical services, regulatory affairs, quality and compliance, production, distribution, and related software. The company serves advanced therapies, biotech, medical devices, diagnostics, digital health, and pharmaceutical organizations, helping clients accelerate innovation, achieve regulatory compliance, and grow with operational confidence across global markets.

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