Senior Billing Analyst

Job Description

The Washington Post is seeking a Senior Billing Analyst in Finance Operations. The Senior Billing Analyst will ensure accurate and timely generation of global billing and revenue for Arc XP.

This position is highly visible and requires a high performer with extensive finance knowledge and the ability to prioritize, plan, and execute.

Through internal partnerships and collaboration with the Financial Planning and Analysis, Operations, Financial Accounting, Sales, and Engineering teams, the successful candidate will support aggressive growth of SaaS revenue, which is a key strategic goal of The Washington Post. 

This individual will be efficient and detailed oriented to the billing and revenue operations. They will coordinate tasks with sales, setting up clients for accurate billing and invoicing to correspond with the general ledger.

Motivation:

• You should be able to work independently and efficiently under pressure

• You are energized by problem-solving and love the idea of creating solutions

• You are organized, dedicated in achieving your assigned goals

• You can learn new processes quickly and adapt to change

• You have opportunities to improve and make processes more efficient

• You have the aptitude to communicate complex ideas and solutions

• You understand how to support the business and identify when operational decisions as needed

Responsibilities:

• Manage all aspects of SaaS billing in accordance with GAAP revenue recognition standards

• Review all contracts for new business and direct preparation of invoices and any required supporting documentation to comply with contract terms

• Continuously evaluate and improve the efficiency of billing processes and procedures to enhance speed, quality, and efficiency

• Resolving highly complex and sensitive billing issues, and having the authority to process exceptions and transactions that aide in the timely and accurate resolution of complex inquiries

• Ensure internal policies and procedures are documented and enforced

• Drive process improvement and policy development initiatives that impact the function

• Work closely with the revenue recognition team to ensure all accounting for billed and unbilled revenue is correct

• Provide supporting documentation for audits

• Partner with different teams across the organization to efficiently bill clients for emerging products

• Hold regular meetings with Financial Accounting and Financial Planning and Analysis to discuss new contracts and revenue

• Prepare monthly usage reporting for approvals from Arcxp management

• Prepare SaaS monthly reporting to provide accurate forecasting data to Financial Planning & Analysis

• Create and maintain complex account reconciliations

• Calculate monthly revenue forecast

• Manage payment plans

• Create and maintain monthly account statements

• Business to business collections, to include international accounts

Requirements:

• Knowledge of SaaS billing platforms and Salesforce preferred but willing to train

• Experience with subscription-based SaaS billing, software license billing, and usage-based billing

• Knowledge of GAAP, specifically related to billing and revenue recognition of SaaS products

• Knowledge of advanced Excel functionalities

• Experience with billing automation

• Demonstrated ability to effectively negotiate and manage through conflict

• Excellent communication and interpersonal skills

• Ability to work effectively within a fast paced, changing environment

• Self-starter with the demonstrated ability to take initiative, proactively identify issues/opportunities and recommend actions

• Strong analytical skills and attention to detail

• Ability to read and decipher contracts

• Understand the entire order to cash process

The Washington Post’s policy for employees is five days per week in the office, with exceptions for newsgathering and general business travel.

Compensation and Benefits

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:

• Competitive medical, dental and vision coverage

• Company-paid pension and 401(k) match

• Three weeks of vacation and up to three weeks of paid sick leave

• Nine paid holidays and two personal days

• 20 weeks paid parental leave for any new parent

• Robust mental health resources

• Backup care and caregiver concierge services

• Gender affirming services

• Pet insurance

• Free Post digital subscription

• Leadership and career development programs

Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.

The salary range for this position is:

55,900.00 - 83,900.00 USD Annual

The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed. 

The innovation doesn’t end in the Newsroom – dozens of teams power The Washington Post.  We are now hiring the next innovator – how will you Impact Tomorrow?

#washpostlife