Senior BI Engineer

About the Role

As a Senior BI Engineer at JustAnswer, you’ll take on a pivotal role in building and optimizing our Business Intelligence (BI) infrastructure, enabling the generation of data-driven insights crucial for business decisions. You’ll leverage your advanced SQL and ETL expertise, design efficient data models, and collaborate with cross-functional teams to create impactful BI solutions. This role is ideal for a BI expert with deep technical skills, a strong analytical mindset, and a passion for working on complex data projects that support strategic business initiatives.

What You’ll Do

• Design and implement optimized database structures, leveraging expert SQL skills to enable fast, efficient data querying and analysis.
• Develop and maintain ETL processes to ensure smooth data integration from multiple sources and support business reporting.
• Build and enhance BI reporting applications, using a leading BI dashboarding platform like Power BI, Tableau, or Looker.
• Use functional and object-oriented programming languages to support data processing, automation, and complex data transformations.
• Execute the full Software Development Life Cycle (SDLC) for BI solutions, ensuring high quality, scalability, and data integrity.
• Work collaboratively with analysts, engineers, architects, and stakeholders to translate business requirements into technical solutions.
• Follow Agile methodologies (Scrum/Kanban) for efficient project execution and continuous improvement.
• Write, conduct, and maintain automated tests to ensure data quality and system reliability.
• Troubleshoot, debug, and optimize BI solutions to maintain performance and usability.
• Document and maintain data catalogs, best practices, and technical documentation for the BI team.

What We’re Looking For

• 5+ years of experience in Business Intelligence engineering, data engineering, or a related field.
• Proven expertise in SQL with the ability to design efficient and complex queries.
• Strong background in data analysis and a demonstrated ability to derive insights from complex datasets.
• Extensive experience building ETLs to integrate and manage data from diverse sources.
• Proficiency with BI dashboarding platforms (e.g., Power BI, Tableau, Looker) to develop and manage visual reports.
• Experience with functional and object-oriented programming languages like Python, .NET (C#), or JavaScript.
• Strong problem-solving skills for complex data challenges and a creative approach to data solutions.
• Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity  

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

 #LI-REMOTE