The Role
The Senior Backend Engineer will code and architect complex components, lead projects, provide guidance, and create scalable backend systems.
Summary Generated by Built In
Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.
Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.
Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.
Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on G2. We’re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It’s safe to say we’re onto something big.
About the RoleAs a Senior Backend Engineer at Quo, you will spend a majority of your time coding, architecting, and owning moderate to complex components. Beyond your technical work, you may also lead a small team or a project. You might also spend time providing technical guidance, code reviews, and design and delivering on small/medium size projects end-to-end.
- Leveraging AI and advanced technologies to help customers manage and derive insights from their data, optimizing the customer onboarding experience.
- Empowering users to independently set up, manage, and scale their accounts with a seamless and compliant process.
- Enhancing core messaging and calling features, improving customer data management, and optimizing the visibility of conversations and contacts.
In any of these areas, you’ll have the opportunity to tackle impactful challenges and help build scalable backend systems that will support a growing user base.
- Our backend is built on Node using Typescript.
- We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment.
- The overall architecture is event-driven microservices with RabbitMQ at the center of it.
- We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis.
- Observability Tools: Datadog
- Other Tools: Figma, Linear, Notion, and Slack
- Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node.
- Strong experience with observability tools, including metrics, structured logging and distributed tracing
- You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same.
- You are intentional about how your work impacts customers, the community, and each other. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution.
- You are curious. You better seek to understand the ‘why’ behind things, so that you can better plan and build the ‘how’. You support your teammates and customers through the continuous pursuit of knowledge. You’re a lifelong learner.
- Your code is a pleasure for your teammates to read and understand and you strive to ensure it is readable, testable, and maintainable.. When working in the codebase, you leave things better than you found them.
- You embrace AI and find ways to use it to improve your work, rather than shying away from it.
Compensation
The annual base salary range for this position in Canada is $172,000 - $202,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across Canada.
The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of Quo's total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote #PostLI
Skills Required
- Strong experience with Typescript or object-oriented languages (Java, C#, Javascript)
- Experience with observability tools including metrics, logging, and tracing
Quo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quo and has not been reviewed or approved by Quo.
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Fair & Transparent Compensation — Feedback suggests pay is positioned as fair and transparent, with the company stating it pays well and fairly with transparent compensation practices. Publicly stated bands and equity references indicate a structured approach.
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Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive. This strong core health coverage underpins overall wellbeing support.
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Leave & Time Off Breadth — Feedback suggests time off includes unlimited PTO and sick leave, with pay continuing during these periods. Additional paid leave is available to care for loved ones or welcome a new family member.
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The Company
What We Do
Quo is a modern business phone system that brings all your calls, texts, and customer information together in one easy-to-use, AI-powered platform. It helps your team stay organized and respond faster, so you can give every customer a great experience. AI handles busywork like logging calls, organizing messages, answering FAQs, and seamlessly hands off conversations to your team when needed. Whether you’re running a small business or growing quickly, Quo makes it easy to stay connected and support more customers.
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