Senior Associate - Transfer Agency

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Financial Services
The Role

Senior Associate – Transfer Agency

Krypton Fund Services is a global fund administration company seeking individuals that are flexible, professionally minded, and committed. We provide a full suite of services to the global alternative investment community through technical expertise and a high-touch service model. This position requires strong communication and interpersonal skills and will be responsible for timely service delivery to clients and management of a team.

Primary Responsibilities 

  • Process and review investor capital activity documents and follow up with investors for missing information.
  • Perform anti-money laundering checks and review investors' due diligence and KYC documents.
  • Monitor and reconcile money movement associated with capital activity.
  • Send reports, such as contract notes and statements, to investors and clients.
  • Build and maintain client relationships and act as an escalation point when the Account Manager is unavailable.
  • Proactively manage the team’s daily workflow and meet set deadlines.
  • Work closely with the Account Managers to ensure timely and accurate servicing of client requests and ongoing adherence to procedures and processes.
  • Assist with distributing K-1s and audited financial statements, answering auditor questions, and processing audit confirmations.
  • Ability to review and understand offering documents, such as LPA and PPM, for hedge and private equity funds.
  • Ability and comfort with recommending process improvements
  • Handle ad hoc investor queries.
  • Process wire payments and maintain investor wire instructions on multiple banking systems.
  • Train new team members.

Qualifications Required:

  • 3-5 years of experience in a shareholder services environment.
  • Bachelor’s degree in finance, business administration, or related field (or equivalent work experience).
  • Experience with Microsoft Office and ability to learn new applications.
  • Must have a high level of attention to detail and organization skills.
  • Ability to work in a fast-paced environment while managing numerous projects and clients.
  • Experience communicating effectively and problem-solving.
  • Ability to work independently and take initiative while being a team player.
  • The ideal candidate will have experience with hedge funds, private equity funds, and the alternative investment space.

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The Company
54 Employees
Year Founded: 2018

What We Do

Krypton Fund Services (‘Krypton’) is a new professional boutique fund services company with a sole purpose of providing Excellent Client Service. The core of our business is Client Focus with service and accountability as the framework of everything we do. We pride ourselves on a very client-centric approach that is not a cookie cutter offering. Our platform provides regulatory reporting, fund administration, registrar and transfer agent, project management and setup, to a wide range of family office investment portfolios, investment funds, private and special purpose vehicles operating predominantly in the alternative investment arena.

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