Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
About The RoleWe just raised a $150M Series D and crossed $100M ARR, growing fast. Now we’re building the finance infrastructure to match, and this is a foundational hire on a Strategic Finance team that’s just getting built out. You will help develop and expand our operating model, run the reforecast and planning cycles, and produce the reporting that leadership and the board rely on.
Because the team is small, you will wear a lot of hats and see the whole business. In a given month you might rebuild the headcount model, dig into why gross margin moved, pull the analysis behind a pricing decision, and put together board materials. You will work directly with the Head of Strategic Finance, the CFO, and leaders across GTM, Product, and Accounting.
This is a role for someone who wants a lot of surface area, wants to learn how a company scales from the inside, and wants to grow with the function as it grows.
What You'll DoManage and build out our driver-based operating model, expanding it as the business gets more complex and keeping it accurate and decision-ready.
Run the monthly and quarterly operating rhythm and the reforecast cycle: the calendar, the inputs, budget versus actuals, and variance analysis. You explain why the numbers moved, not just what happened.
Support headcount planning and the monthly refresh, working with People and team leaders to connect hiring decisions to budget.
Build the analysis behind board and executive reporting: scorecard, ARR, cash, headcount, pipeline, and the supporting detail.
Bring rigor to our SaaS metrics (ARR, NRR and GRR, magic number, CAC payback, LTV to CAC, burn multiple) so they are consistent and defensible.
Partner with Accounting, RevOps, and our Data team to dig into the data and pull out insights that drive decisions across the org.
Jump into ad hoc analysis: pricing, segment economics, scenario work, whatever the business needs that quarter.
Roughly 3 to 5 years of experience starting in investment banking, private equity, or restructuring, ideally with a year or two in an operating seat (strategic finance, FP&A, or business finance at a high-growth company).
Excellent financial modeling. Driver-based models, cohort analysis, scenario work, and a high bar for accuracy.
Expert proficiency in Excel or Google Sheets.
Real curiosity about how a business works, and the judgment to know which number actually matters in a decision.
Communicates clearly and concisely, and can explain the analysis in plain language.
High ownership and low ego. You are comfortable with ambiguity and you do not wait to be told what to build.
Comfortable working directly with data, and willing to get self-serve in a modern warehouse and BI stack (we use Snowflake and Omni).
Time inside a high-growth software company, especially on a small finance team where you owned a lot.
Familiarity with SaaS metrics and unit economics.
Exposure to AI or usage-based COGS and consumption economics, and how they affect gross margin.
Experience partnering directly with a GTM or product org to influence spend and resource-allocation decisions.
Skills Required
- Roughly 3 to 5 years of experience starting in investment banking, private equity, or restructuring
- Ideally one or two years in strategic finance, FP&A, or business finance at a high-growth company
- Excellent financial modeling skills, including driver-based models, cohort analysis, and scenario analysis
- Expert proficiency in Excel or Google Sheets
- Ability to communicate clearly and concisely and explain analysis in plain language
- High ownership and comfort with ambiguity and independently determining what to build
- Comfort working directly with data and willingness to become self-sufficient in a modern warehouse and BI stack
- Experience at a high-growth software company, particularly on a small finance team
- Familiarity with SaaS metrics and unit economics
- Exposure to AI or usage-based COGS and consumption economics
- Experience partnering with go-to-market or product organizations on spending and resource allocation decisions
What We Do
Hightouch provides a warehouse-native customer data and AI marketing platform for enterprise teams. It lets data teams retain control of their data, access, and infrastructure, while marketers and business users build audiences, launch campaigns, and personalize customer experiences. Its composable customer data platform brings together behavioral events, customer profiles, and integrations with marketing destinations to activate data and support data-driven campaigns.
