Senior Associate Resource Management - 1 Year Contract (Mat Leave)

Posted 19 Days Ago
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Toronto, ON
In-Office
Mid level
Information Technology • Consulting
The Role
Manage resource allocation for projects, support multiple departments with staffing needs, evaluate and align client engagements, and drive process improvement initiatives.
Summary Generated by Built In

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities.

About the Role

Are you someone with a deep passion for people and technology? Do you wish to find a job where you are at the heart of a busy, growing organisation?

In this dynamic position within our Resourcing team, you will be responsible for all aspects of resource management for our global teams, driving process improvement initiatives, and providing essential program support. You will be the backbone to our fast-paced department, directly supporting the Director, Resource Management.

Key Responsibilities:

  • Monitor day-to-day project activities and resourcing, identifying potential instances of underutilization and actively work with department leads to address and solve those issues.
  • Act as point of contact for resource booking confirmation, conflict resolution, and development of solutions in support of business and department goals.
  • Engage with all personnel levels of the organization globally. Collaborate regularly with our Delivery Team, Department Leads, and Talent Acquisition for staffing requirements
  • Support our Director, Resource Management about how to staff and stand-up projects, thereby being the backbone to our fast-paced department.
  • Facilitate meetings to improve our processes and resolve issues.
  • Shape the growth of our Resourcing department through people and tools, as well as provide input into staffing in supporting max efficiency of our organization. 
  • Evaluate staff skills and interests to strategically align personnel with client engagements that drive both client satisfaction and employee development.
  • Build and sustain strong partnerships with management teams by understanding their priorities and adapting resourcing strategies to evolving business needs.
  • Partner with Project Managers and Delivery Leads to review bench availability, ensure timely staffing of projects, and optimize resource utilization across engagements
Who you are

First and foremost, you’re passionate about people and new technologies! You are outstanding at multi-delivery (not just multitasking), and widely recognized for your enthusiasm and impeccable ability to be flexible and calm in a fast-paced work environment. 

  • 2 to 5+ years’ of resource management experience, preferably in a Professional Services environment.
  • Champion at managing multiple requests with substantial logistics and complexity. 
  • Strong motivational and teambuilding skills. You enjoy establishing professional, productive relationships in the workplace. You’re often described as a ‘people-person!’
  • Excellent written and verbal communication skills with the proven ability to effectively communicate across different levels of the organization.
  • Exceptional planning, organizational, and problem-solving skills.
  • Able, keen, and flexible working within a highly fast-paced, hyper-growth environment.
  • Detail-oriented and demonstrated ability to learn, grow, and adapt.
  • Experience with resource management and reporting tools (e.g., Tableau, Confluence, Salesforce, Jira) preferred but not mandatory. 

What Appnovation Offers

  • Challenging and rewarding work with real impact
  • Direct Access to Cutting-Edge AI Platforms
  • Diverse and Inclusive Culture 
  • Growth opportunities for personal and professional development
  • A collaborative and innovative work environment where your ideas are valued
  • Exposure to exciting projects and high-profile clients
  • Supportive work environment with access to company leaders
  • Hybrid working model
Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.
 
At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Accommodations are available upon request throughout the recruitment process.

Top Skills

Confluence
JIRA
Salesforce
Tableau
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The Company
Atlanta, GA
372 Employees
Year Founded: 2007

What We Do

Inspiring Possibility
Appnovation is a full service digital consultancy with experience and capacity to meet the needs of even the largest most complex of organizations in the world. Our services portfolio enables us to offer clients the best of experiences when working with our teams so as to make sure we keep the focus on their needs, customers and delivering tangible value to the business. End to end services; endless ideas.

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