Responsibilities
- Support delivery of multiple concurrent Managed Services engagements across Microsoft Dynamics 365 F&O, CE, Power Platform, Data & AI, and related solutions
- Act as a key point of coordination between clients and MCA Connect delivery teams to ensure alignment on priorities, response expectations, and delivery timelines
- Transition projects from implementation team to MgS.
- Create and maintain a high-level project plan for each customer, detailing the tasks that need to be completed for the timely completion of a defined solution.
- Communicate with clients throughout the project to obtain feedback and approval.
- Ensure that the project team is aware of key deliverables and project milestones.
- Consistently track time spent on billable and non-billable activities.
- Utilize superior prioritization, time management, and project documentation skills.
- Proactively communicate and report status to client project leaders, MCA Connect management and all other stakeholders. This is done leveraging tools such as status reports, executive briefings, and active day to day team communication.
- Effectively communicate and collaborate with technical project team members to achieve project goals.
- Employ project management leading practices as provided by PMI and MCA Connect delivery standards.
Required Qualifications
- 3+ years of project management/coordinator experience.
- Full understanding of software development lifecycle and best practices.
- Experience with IT implementation methodologies.
- Experience working with quality management approaches, techniques, and principles to ensure quality project delivery.
- Ability to allocate the correct resources to each project phase and monitor their performance.
- Excellent verbal and written communication skills.
- Well-developed planning, organizational and problem-solving skills.
- Bachelor's degree or equivalent combination of education and experience
- Ability to travel up to 25% of the time
Preferred Qualifications
- Experience with the philosophies of Project Management with a natural driven nature to become a certified CAPM or PMP.
- Experience with Microsoft Dynamics ERP or CRM.
Top Skills
What We Do
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights.
We understand manufacturing’s unique culture and challenges because we’ve spent more than 20 years in the industry. Through strategic solutions, innovation, and industry intelligence, we help manufacturers across all sub-industries solve critical issues, modernize operations, and gain a competitive edge.
MCA Connect helps clients digitally transform through:
Manufacturing Strategy: Expert and curated guidance that delivers actionable insights, a path for continuous improvement, and P&L results.
Connected Applications: Global Dynamics 365 enterprise implementations and integrations that enable clients to execute against their strategic roadmap.
Modern Platform Management: Proactive support, intelligent insights, and optimization of modern manufacturing platform.
Manufacturing Intelligence: A connected enterprise powered by Industry 4.0 capabilities that delivers the wisdom of prediction and prescription.
As a ten-time Microsoft Partner of the Year, we excel in empowering manufacturers to transform with the Microsoft Cloud. Microsoft’s full suite of secure cloud solutions unifies modern business applications and industry intelligence, enabling organizations to do more.
