Job Title: Senior Associate - LMS
Employment Type: Full-time
Work Type: Remote
About ClinChoice:
ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis.
Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally.
We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision.
Primary Responsibilities:
- LMS Administrator shall be responsible for working on assignments dealing with the routine and daily operation, use, and configuration.
- LMS Administrator shall support Email queries related training, courses, user groups, and curriculum.
- LMS Administrator shall create curricula, courses, offerings, and reports in the LMS and enroll learners in required and elective training.
- LMS Administrator shall create user accounts, establish security roles, create and assign curriculum, generate reports, and troubleshoot issues.
- LMS Administrator shall administer qualifications, catalogs, and learning objects.
- MS Administrator shall administer all SOP's, and non-SOP trainings.
- Components in LMS and audit for accurate version and component information.
- Administrator shall respond to all work requests and all inquiries related to LMS system.
- LMS Administrator shall collaborate with the Quality Training Manager on training needs and opportunities for the improvement of training management processes. Support learners on how to use the LMS.
- LMS Administrator shall acquire and maintain knowledge of current technology as it applies to LMS software and systems.
- LMS Administrator shall identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
Secondary Responsibilities:
- Effectively organize work to complete the assigned tasks to meet deadlines.
- Ensure the assigned tasks are delivered 100% on time or before, as per project SLA.
- Demonstrate Quality of Work & Commitment through excellence in work, ensure correctness and completeness in deliverable s with minimum OR no re-work.
- Support in review of work done by peer teammates, on need basis.
- Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues encountered impacting the delivery schedule.
- Ensure error free and acceptable quality in assigned deliverables.
- Responsible to ensure training compliance and time sheet compliance.
- Be aware of and comply with the QMS/ ISMS & PIMS Policy.
- Report any potential or actual Security Breaches to the regional and/or global DPO & Security Incidents to CISO/ applicable distribution list.
- Contribute towards the achievement of Quality Objectives Support team internal activities, QA Audits, QA documentation.
- Demonstrate adherence and compliance to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner.
Candidate’s Profile:
- Bachelor’s in science or above and in alignment with project / business team requirements.
- Minimum of 3 to 5 years of relevant experience in identified functional domain/ business work stream.
Skills Required
- Bachelor's degree in science or above
- Minimum of 3 to 5 years of relevant experience in the functional domain/business work stream
- Awareness of and compliance with QMS/ISMS and PIMS/GDPR requirements
ClinChoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ClinChoice and has not been reviewed or approved by ClinChoice.
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Flexible Benefits — Flexible arrangements, including telecommuting and flextime with no core hours in some regions, are highlighted for many roles. Feedback suggests flexibility is commonly available but depends on role and location.
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Leave & Time Off Breadth — Vacation, personal, and sick days are part of the core package, with some markets granting paid leave from the date of hire. Feedback suggests time off is standard-to-decent across locations, though specifics vary.
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Healthcare Strength — Health coverage is positioned as a core benefit, with some accounts describing overall benefits as full or good. In the U.S., healthcare sits within a conventional CRO package alongside medical, dental, and vision.
ClinChoice Insights
What We Do
ClinChoice is a global full-service Contract Research Organization (CRO) specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies, aiming to accelerate the development and commercialization of innovative drugs and devices.
