Senior Associate, Infrastructure Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialist at Kyndryl

At Kyndryl, Infrastructure Specialists are project-based experts in all aspects of IT infrastructure. They excel in analysis, documentation, visual diagrams for handovers, timely solution delivery, and the ability to “figure things out no matter what.” Your intuitive understanding of how systems interact with their surrounding environments makes your skills incredibly valuable to every client.

This role has two key aspects. The first is contributing to ongoing projects—analyzing issues and technical challenges, proposing solutions, and performing system testing, modification, automation, and integration. The second involves long-term strategic planning and operational execution of IT infrastructure. Since the role is not limited to a specific platform, a broad understanding of various technologies is required. In return, Kyndryl offers diverse experiences and growth opportunities that are hard to find elsewhere.

You’ll be involved from the early stages of projects, assessing feasibility, identifying technical and scheduling risks, and more. Because you’ll be addressing both client expectations and internal challenges, your contributions will be widely recognized. In fact, successful Infrastructure Specialists at Kyndryl are often requested by name by clients who say, “I want that person again.” You have the potential to become that kind of influential professional.

This is a project-based role where you’ll be deeply involved throughout the project lifecycle, working closely with architects, technicians, and project managers. Regardless of your current technical level or future career goals, you’ll find growth opportunities and supportive colleagues. It’s a role where boredom is never part of the job.

Your Future at Kyndryl

In this position, you’ll have opportunities to earn various certifications and continuously grow as a cloud hyperscaler. Many Infrastructure Specialists at Kyndryl advance to roles such as Architect or Distinguished Engineer. Growth opportunities are available for all skill levels.

Who You Are

Required Technical and Professional Experience

• Deep expertise in a specific technical domain (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)

• Experience with enterprise IT applications

• Hands-on experience in one or more of the following: software development, DevOps engineering, system administration, or system architecture in public cloud environments (especially AWS)

• Strong knowledge of Windows and Linux operating systems

• Proven experience in driving engineering solutions and collaborating across teams

• Solid planning and execution skills, with sound judgment to achieve goals

• Ability to apply general principles to specific challenges and derive conclusions or solutions

• Excellent verbal and written communication skills

• Extensive experience in process improvement

• Fluency in Japanese

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Preferred Technical and Professional Experience

• In-depth knowledge of Amazon cloud hosting architecture (experience with AWS and Azure is a plus)

• Strong judgment and decision-making capabilities

• Familiarity with a wide range of IT concepts, practices, and methodologies

• Knowledge of design techniques, tools, and principles for creating precise technical diagrams, blueprints, schematics, and models

• Logical thinking and reasoning skills to evaluate the pros and cons of alternatives

• High analytical and problem-solving abilities, with strong attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.